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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The experience overall was good on the site itself. However, not the place to go if you want something delivered quickly, as the dress I ordered took over a month to arrive.
Megbízható webáruház, a ruhák mérete tökéletes, és fotóknak megfelelnek.
J'ai bien reçu la robe, mais lors de la réception de la robe la fermeture éclaire était brisée.
Although the clothes are unique, I don't think I will order again as they take waay to long to arrive. If they don't fit or the material is not what you expected, returns are an issue.
I bought the dress 3 weeks prior to my mum's funeral and it didn't arrive on time. I was very disappointed.
Ok très bien, livraison rapide et de qualité. Je recommande
Speedy delivery and true to size product. I feel I got my money's worth.
No issues... I was able to purchase and checkout without any problems
I was hesitant because there are so many sites that are "too good to be true" and you end up with something that's not like the picture and bad quality. That's the opposite of my experience. A lot of variety, good quality, and fast shipping.
Happy with my purchase came on time scale given. Was a bit shorter then I thought it would be but will be a lovely summer dress! Good quality and fits well other then being a bit short!
Jack is not very nice trousers are nice. You would not be able to where it to a wedding. As it looks cheep
Half my order came late because it was "out of stock" 2 weeks AFTER i bought it which makes no sense. Everything i ordered looked bad on me except like 1 thing but even that was too see through to even wear. I wanted to return all the items and they said you just have to do it within 14 days (which i did) and they gave me $4.98 back from an $84 order. I got to keep the clothes but I didn't even want to because they're so bad. Idk if anyone will see this but please, save your money. Similar clothes are sold on shein which I personally love.
Some of the items were extremely small. Not happy.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

