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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I love the clothing items offered. The shipping time was a little longer than expected but the communication about shipping was very good! I'd definitely recommend and order again!
Poor quality over all and missing buttons, poor cheap material and weird sizing over all ordered sizes according to chart and all were different
Great service, and didn't have to wait to long for delivery
Dress quality not bad. Customer service…not happy. I can't get bigger dress. No return option.
The garments looked so good on the website however when it finally arrived after about 2 weeks of waiting i was so dissapointed with the quality of the fabrics and the fit.
The button holes were really hard to undo and there was threads hanging like an unfinished garment.
The sizing was not true to size either.
Buying experience all good product needs reviewing a bit to match true size
Both tops I ordered looked completely different to the picture. I won't wear them.
Le produit est transparent et en plus de ça le service client n'est même pas capable de me fournir une adresse en France pour retourner l'article. Je ne commanderai plus chez vous. C'est une honte!
Ordering was easy, received some discounts when ordering. Received my items in a timely manner. Will order again from ChicMe
Some outfits are way too big. Others are too small. Overall, sizing is a bit off.
Shopping experience was fine, no contact just ordered via internet was just disappointed in quality.
Update your pictures with real one. Models were different quality clothing than the one you sale!
Not good material cheap looking was disappointed when the outfit came
It's a little big on me and the sleeves seem to hang down further than the picture showed
I am surprised in a good way of my order.
Thank you!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

