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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,220 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Shipping is horrible
May 31, 2022

I placed my order mid March with the thought of receiving my items by April 28th for a trip. I reached out to customer service numerous times because my trip date was quickly arriving. The agents at customer service tell you don't worry it's in transit. It's an international order it takes time. Well I order from China all the fine and receive my orders within a week. I've asked if be reshipped but was told no. I am now on my trip and the order status says plane arrived. It's said that for over a week. I am highly disappointed in Chic Me.
I did receive my order but it was after my trip. Too late.

Date of experience: May 1, 2022
Virginia
1 review
0 helpful votes
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Jumpso
May 31, 2022

The quality was not what I expected. Longer than expected. Came down to my ankles. Shipping took longer than delivery time.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2022
Australia
1 review
0 helpful votes
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Not what you expect
May 31, 2022

Order was not at all at the correct size even when using a sizing guide

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Not bad at all
May 1, 2022

My experience was good I just had to wait a little bit long for my order but that was about it

Date of experience: May 1, 2022
Virginia
2 reviews
0 helpful votes
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Comfort of material A+
May 1, 2022

Some items seemed to be cut on the small side, I usually wear a xl but some I need to return for a 2xl

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Review
May 1, 2022

Kept up to date with regular emails re the delivery. Products were excellent

Date of experience: May 1, 2022
Spain
1 review
0 helpful votes
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De momento, todo bien
May 1, 2022

Correcta hasta la fecha, no tengo nada más que decir

Date of experience: May 1, 2022
Germany
1 review
0 helpful votes
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Gut, aber fällt klein aus.
May 1, 2022

Hat zwar etwas länger gedauert, aber sonst alles super.

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Won't use again
May 31, 2022

Goods took a really long time to arrive... however, I did get an email to explain delay. Goods don't look as nice as in the pictures... basic 'market stall' quality.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Clothes
May 1, 2022

Quick and easy to oreder there was a item out of stock but it came not long after the other two items I was notified by email

Date of experience: May 1, 2022
Australia
1 review
0 helpful votes
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Shoes
May 1, 2022

Quick and easy. Delivery was fairly good also was happy with product.

Date of experience: April 30, 2022
GB
1 review
0 helpful votes
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Not great service or productd
May 31, 2022

For the price I ended up paying the products were disappointing, not to mention the almost 6 weeks it took to receive them. Will not be using chicme again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022
Georgia
1 review
0 helpful votes
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My items took a long time to come. I'm sure it was the post office fault. But the Chic Me customer service team tracked it down and gave me updates. Miraculously it appeared and I'm sure it was due to their inquiries. So that's a plus

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Difficult to make a return
May 31, 2022

The shoes I purchased are beautiful and as expected, except they did not fit me. Both pairs where very thigh on the top of my foot. I wish they had fit. Quality is very good. Unfortunately I have to return and that's were the problem is. It is very difficult to return or figure out the return. I followed the instructions when I finally figured it out and I am supposed to be contacted within 24 hours yet I have not been contacted and you only get 14 days to return. So I am very unhappy with customer service. Product is great, customer service not so much.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022
Haiti
1 review
0 helpful votes
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Livraison trop lent
May 31, 2022

J'ai commandé des choses que je jettent à la poubelle une fois reçu c dommage. Les habits ne sont pas de bonne qualité.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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Bad colours
May 1, 2022

Tell me how to return it bad experience won't purchase from you again if the problem is not resolved

Date of experience: April 30, 2022
Illinois
2 reviews
0 helpful votes
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Quality
May 1, 2022

I did not expected to be a high end quality fabric, it feels soft, comfortable and light. Love It!

Date of experience: April 30, 2022
North Carolina
1 review
0 helpful votes
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Not okay
May 1, 2022

You didn't send my overall swim net if you can't send it I want a refund

Date of experience: April 30, 2022
Georgia
1 review
0 helpful votes
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Most was ok
May 1, 2022

One item that I ordered came in damaged and I didn't know how to contact them to get a replacement so I just threw it in the trash.

Date of experience: April 30, 2022
Canada
2 reviews
0 helpful votes
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Look Like plastic!
May 31, 2022
Updated review

Not beautiful, je suis vraiment très déçue... très très déçue

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2022

Very good!
March 24, 2022
Previous review

Very good!

Date of experience: March 24, 2022