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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I was excited to order but I was not happy with my purchases.
Half and half satisfied because I was waiting for both orders, but one of them I never going to wear, and is to small to give how a gift to my friends and families,
Items were too small. I ordered large when I usually take medium and still too tight.
Beautiful clothes
Decided to try some dresses
Ad husband ad bought me leggings and
Shorts all fit nice
So hoping dresses are same
Sehr lange Lieferung ohne E-Mail Verfolgung und sehr schlechte Qualität vom Kleid
It was a great experience and I was able to afford them.
I am dissatisfied because the items ordered look nothing like the picture
The material is cheap and flimsy and it will be more expensive to send back so I will probably just wear as pajamas.
After waiting almost a month for my order to arrive... I was very displeased with what I finally received. Clothing contains cheap fabric and smaller than depicted.
Bigger than expected and color is not the same as in the pictures. It is brighter and with patches
First time visitor and purchased three lovely items. All were delivered within a reasonable timeframe, although I was not entirely sure when to expect the delivery. Very well packaged and items were true to size as detailed on the site.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

