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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,326
This company responds to reviews on average within 18 days

Instant Feedback

238,479 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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ChicMe is chic
May 9, 2022
Updated review

I like the products. So far my experience has been good ChicMe. The shipping is really too long. Hope one day, it will be faster. Sometimes, the product received is not always like the one on the web. Keep in mind people choose to buy what they see. But when the product looks a little, it is a little disappointing. I chose the one shoulder dress (the last shipment received) the color is not the same as the one that I chose. I chose the one that I have the red but I received one that is more beige.

Date of experience: May 9, 2022

I like the products
March 27, 2022
Previous review

I like the products. So far my experience has been good ChicMe. The shipping is really too long. Hope one day, it will be faster

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Exchange policy
May 9, 2022

I ordered the wrong size and informed chic me for an exchange. Their customer support is very helpful once you know how to navigate the pages. I got my clothes back within 2 weeks. It fit like a glove!

Date of experience: May 9, 2022
Puerto Rico
1 review
0 helpful votes
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Beautiful swim suit
May 9, 2022

Pretty good. Last communication arrives just about when item arrives.

Date of experience: May 9, 2022
GB
1 review
0 helpful votes
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Returns
May 9, 2022

The dresses took a while to arrive and I no longer need them

Date of experience: May 9, 2022
Tennessee
1 review
0 helpful votes
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Outfit for birthday
May 9, 2022

Loved it. Every thing fitted as I liked. It was my birthstone color- emerald. I wanted it for my birthday.

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Returns are difficult
June 8, 2022

Trying to make a return for a refund is difficult. Hard to find a phone number or address or instructions to return items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Maryland
1 review
0 helpful votes
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Way too big
June 8, 2022
Updated review

Did not fit me at all, too large, huge. Is there a way I can return it and get refunded?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022

Great experience
April 4, 2022
Previous review

Great experience

Date of experience: April 4, 2022
Texas
1 review
0 helpful votes
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My order review
May 9, 2022

Some of the materials are of good quality but others are very cheap, and the sizing should be the same as US fit.

Date of experience: May 9, 2022
California
2 reviews
0 helpful votes
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Satisfied
June 8, 2022

Overall I am pleased with my purchases, especially the shoes! Items are true to color nd size.

Date of experience: May 9, 2022
Pennsylvania
1 review
0 helpful votes
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It was a good experience and timing was ok. I do belive that the material can be a lil be stronger where it lasts longer after a few washes.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Illinois
1 review
0 helpful votes
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Too slow
June 8, 2022

Too slow and challenging with tracking merchandise

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Michigan
1 review
0 helpful votes
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Shipping to long
June 8, 2022

If I had know that the shoes were european sized I would have not ordered them. And because it doesn't appear that they can be returned I am trying to stretch them to fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Rhode Island
2 reviews
0 helpful votes
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Happy
May 9, 2022

I am very pleased with my purchases. The only thing is it takes a very long time to receive my orders.

Date of experience: May 9, 2022
Ohio
3 reviews
0 helpful votes
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Easy to order
May 9, 2022

Good experience except for the tops being recommended dry clean and that was not advertised

Date of experience: May 9, 2022
North Carolina
1 review
0 helpful votes
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Delays and Deceptive Images
June 8, 2022

Poor service on terms of delays took almost 2 months to get my stuff. Then it came and the colors they show us on the pictures are not the same as the product received. I will not shop here again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Pennsylvania
1 review
0 helpful votes
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It took to long for the items and I never got any confirmation of when my items were being shipped.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Florida
1 review
0 helpful votes
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The delivery time was ridiculously long and the items are too small, despite ordering a size larger than I usually wear! Awful experience. I won't order from here again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Minnesota
1 review
0 helpful votes
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Customer service
June 8, 2022

The Dresses did not meet expectations tried to return but service kept saying they would only refund 20% of my order and keep the dresses I didn't want to keep them I wanted a full refund NOT happy with any of this I WILL NEVER ORDER AGAIN!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Don't buy
June 8, 2022
Updated review

The material is so cheap I will never order from them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022

Great love it
March 28, 2022
Previous review

Great love it

Date of experience: March 28, 2022
Tennessee
1 review
0 helpful votes
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My thoughts!
May 9, 2022

I loved all my items. The delivery was slow. It took a little more than a month to receive.

Date of experience: May 9, 2022