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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I love the product that is sold and how easy it is to submit an order.
The clothing was great and true to size. The only thing that was a little disappointing was it took a month to come in but I was truly pleased with the products when it arrived. I received so many compliments on the jumpsuits!
All of my items fit really well. Size charts are amazingly accurate
I have had naw prob with this company... up to now... clothing is great... so I have ordered more stuff
I enjoyed the other outfits I received but I received one outfit too small and the packaging stated it was an XL maybe the clothing should get checked before packaging.
Livraison qui dépasse 1 mois d'attente. Je n'aime pas le produit final. J'ai attendu tout ce temps pour finalement être déçue. Bref, je ne peux recommander ce produit.
Quick delivery easy ordering and the clothes fit true to size
Dress was very cheap, I understand why... the material is of poor quality, very thin and sizing was not accurate.
Delivery also took almost 30 days.
Nice, yes nice. I guess I should be happy with them... They weren't too expensive.
So I shouldn't complain, really.
It took almost a month to get here! Thank goodness my cruise isn't until October. I would have been out of luck! But it did all come intact and I'm happy with everything.
The address was written incorrectly on the package and addressed to me by my first name only, therefore it took an age for the delivery company to work out who and where I was to receive my order. Also, I wasn't impressed at all with the surprise £13 that was added on without my knowledge when it came to payment.
Absolutely terrible delivery service waited over 2 months for my order to come
First time ordering was quick and easy, just have to wait and see what my items are like
I'm sorry I was disappointed with my order. The dress is of poor quality. However it is too much trouble to send back.
Beautiful it fit perfectly and many compliments. The quality for the price was awesome.
This is a good site, if there's a problem with your order, they are quick to offer an alternative or cancellation with no problems. I would buy from this site again.
I have had great customer service. And they're very quick at answering my emails. I just wish that the shipping was a little bit quicker. Or there was a way to pay for faster shipping.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

