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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Gerne wieder, es hat alles super geklappt. Produkt so wie ich es erwartet habe.
Took way to long. Had to return for a bigger size which was another long process that I incurred costs for.
Very fast shipping, no exstra payments, mail recieved from chicme when it was send, and I couldt follow it.
Disappointed and not sure if I'll buy again due to my not satisfaction, I feel sad because I so loved what I chose and was so looking forward to wearing them that I had to give it away
I waited over 5 weeks for this, very nervous I was planning on using these shoes for my wedding. Now I am not as I was concerned they would not turn up.
The jeans don't have the ribbons in, I have to do it myself.
The top is more like a size 20/22 rather than 14/16 and the colours arrived nothing like shown in pictures
Dresses were so small couldn't get them over my shoulders sizing was way out and took along while to arrive!
See earlier comments. When I asked to return item was only offered a token voucher towards another purchase or a 10 per cent refund. An insult!
Items took too long to arrive. Trying to return an item and I am getting the run around from customer support. Instead of giving me the information on how I can return the item, I am being offered a coupon to buy more items. I am not satisfied with this option.
Most of the clothes run small from my experience. It arrived a little longer than I expected.
I was scared to order from ChicMe but they have some Super Cute clothes and shoes. I loved the Canvas sneakers so at first I was just going to order 1 pair but I decided to all colors, and I'm glad I did. I ordered but I wanted them to come just a little bit sooner, shipping say 7-10 working days, that might be but it took about 3 weeks for me to get my order but when I emailed them, Chicme emailed me right back and that's something I appreciated. I was a bit hesitant because I expected them to arrive sooner because it say 7-10 days but as I contacted them and they responded made me feel confident and eventually they arrived. I'm very PLEASED and will certainly be ordering again.
These items are mediocre out of 14 item only 2 I was satisfied with and been kind the rest is garbage to give away or dump. Waste of my money. I received another order and suck not one outfit was worth wearing. I will never order from this company again. I will go back to shein with better prices at least so if not satisfy I did not pay so much. I have never given a review for a company b4 and trust me I am a chronic online shopper
Was easy to place order but don't like the idea of having to pay delivery on each item when they always come in the same package
All of their clothes are cut for petite people! I ordered a size 2X and it fits my daughter who wears a small to a medium in clothes perfectly!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

