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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,348
This company responds to reviews on average within 18 days

Instant Feedback

238,532 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Chic me 1st purchase
June 22, 2022

Ordering simple, delivery delayed, products were cheap in price but didn't look as good as the images.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
GB
3 reviews
0 helpful votes
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Excellent
May 23, 2022

Brilliant just what I ordered and Didn't have to wait to long

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Date of experience: May 23, 2022
Delaware
2 reviews
0 helpful votes
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DISSATISFIED WITH RETURNING ITEMS
June 22, 2022

I have been trying to return the items but it has been very difficult. If you can communicate with me via email on surveys why cant you follow up to my emails requesting a refund via email?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
North Carolina
1 review
0 helpful votes
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Not happy
June 22, 2022
Updated review

I wasn't happy with my items and I had a very difficult time getting my items returned. It took me several days to get a response. I will not order from Chic again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022

I liked the reviews from the customer on products that...
April 17, 2022
Previous review

I liked the reviews from the customer on products that I was buying

Date of experience: April 17, 2022
California
3 reviews
0 helpful votes
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Not satisfied
June 22, 2022

Trying to get in touch with anyone is impossible! I've been trying since I have received my order

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Awful
June 22, 2022

I waited 5wks on 2 dresses which looked beautiful. Finally they arrived and one looked nothing like what it showed. The material was cheap. It looked absolutely awful.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Late delivery
June 22, 2022

I expect received it soon but the shipping was delate. I've called to my bank and cancel the dispute so, the money back to you. Thanks

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Island Gyal
May 23, 2022

Saw on Facebook and decided to give it a try. Satisfied customer.

Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Products as pictured
May 23, 2022

Received products as per pics, sizing good, took a while to arrive but expected that. Happy with experience

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Back customer service
June 22, 2022

Items listed on the website/app that can be confirmed for purchase should not be if the items are not currently in stock and ready to ship. That's false advertising. Customers should know if whether or not an item is in stock or sold BEFORE, purchasing or even better should not be able to purchase a product if it's not in stock. That way it can't be ordered and further shipping delays to customers. It should say 'Sold Out' or out of stock'. Also, when communicating with customers about delays with orders, don't ask questions then get a response but still ship if the response was to cancel order which was an option outlined in the initial correspondence from Chic. You should definitely work to improve this process to prevent these types of mistakes which results in a bad customer experience.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Floral dress
May 23, 2022
Updated review

Some lovely dresses cannot wait to see what it's like

Date of experience: May 23, 2022

Very nice clothes easy to shop and easy to order will...
August 21, 2020
Previous review

Very nice clothes easy to shop and easy to order will be ordering more in the future

Date of experience: August 21, 2020
GB
1 review
0 helpful votes
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Great
May 23, 2022
Updated review

Great service and products as a first time buyer great items reasonable affordable and free gifts good

Date of experience: May 23, 2022

Quick easy efficient
April 18, 2022
Previous review

Quick easy efficient

Date of experience: April 18, 2022
Texas
2 reviews
0 helpful votes
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Trendy
May 23, 2022

Im very happy with all the quality of all my clothing! Super Cute

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
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Material
June 22, 2022

Material no good. Not satisfied
Won't recommend this clothing

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
France
1 review
0 helpful votes
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Temp d attente un peu long mais bon tarif… sous vêtements très peu cher mais treeeeees fragile …

Date of experience: May 23, 2022
Germany
1 review
0 helpful votes
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Nicht gut
June 22, 2022

Die Größen passen nicht und die Verarbeitung der Materialien sind nicht gut.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Disappointed customer
June 22, 2022

Very unhappy won't be buying agin because I don't know what I'd be getting next time

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Not good
June 22, 2022
Updated review

The dresses took far too long to arrive. Poor quality. Not true to size

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022

Hope the dresses are as good as the pics
April 10, 2022
Previous review

Hope the dresses are as good as the pics

Date of experience: April 10, 2022
GB
1 review
0 helpful votes
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Feed back
May 23, 2022

Was happy with majority of my order only it took to long to arrive and when ordering there was not an alternative to pay extra for faster delivery

Date of experience: May 23, 2022
Spain
1 review
0 helpful votes
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Slow but ok
May 23, 2022

Process of ordering OK. Lots of emails after about further products but able to unsubscribe. Product to several weeks to arrive in UK.

Date of experience: May 22, 2022