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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,354
This company responds to reviews on average within 18 days

Instant Feedback

238,542 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Turn around time
June 23, 2022

The order I received is nice & I like the way the clothes fit... I placed my order on April 13th, I just received my delivery on May 23rd. 2days before my vacation. I will never order from here again. Your turn around time is horrible... Thank you

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
Maryland
1 review
0 helpful votes
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Shoes
June 23, 2022

The shoes are horrible. Cant even keep on my feet. Waste of my money. I was so excited they are Gorgeous... but cannot wear

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Very good
May 24, 2022

Excellent. Very good quality.
The service was very good too

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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H
May 24, 2022

Easy to order could so with quicker delivery service

Date of experience: May 24, 2022
Michigan
1 review
0 helpful votes
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Partial satisfaction
June 23, 2022

Sizes are not accurate from the site most don't fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Never buy from there again
June 23, 2022

Awful quality and fit and then can't return it unless I pay

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
Germany
1 review
0 helpful votes
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Wish to return
June 23, 2022

Hi, unfortunately, all ordered products do not fit. What can I do to send them back and receive my money bsack?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
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Over 25 days on processing my "easy return". The material is cheap and the fits are awkward. They refused to provide a full refund for over 3 weeks. I've paid for my own return shipping USPS# 9505 5105 9566 2130 0597 25. Submitted photos of returned items, completed return form. Everything was return to the seller on 5/13/22. Now they received my items and is still refusing to process the refund. I cannot believe this company is allow to sell in the US. Extremely disappoint and waste of my time and money.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Puerto Rico
1 review
0 helpful votes
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Floral dress
June 23, 2022

Dress was too small. Follow measurement chart. Gave dress away.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Wisconsin
1 review
0 helpful votes
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Won't shop here again
June 23, 2022

The sandals I ordered looked nothing like the photo advertised on the website. The colors were off and the material was poor quality.
Had to go back and forth with customer service to get a full refund... frustrating

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Ohio
1 review
0 helpful votes
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Dress
June 23, 2022

It was bad the dress was too small
I was upset It was not stretchy material & there was a tear in the arm as soon I I open the package to look at it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Happy experience!
May 24, 2022

Wish shipping can be cheaper! Overall it's a great experience

Date of experience: May 23, 2022
Australia
2 reviews
0 helpful votes
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Tops & Jumpsuit
May 24, 2022

Been loving my products and such fast postage to Australia

Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Beautiful blouses
May 24, 2022

Easy website to navigate and beautiful clothes, will be buying from chic me again.

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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It is not the way we expected it.
June 23, 2022

I was disappointed when i received my order. The cloth is so thin and it's not exactly the same in the picture

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Online order nightmare
June 23, 2022

It was difficult accessing the website. It was difficult finding information on the vendor. It is too difficult to return products. Products patterns and colors are different from the pictures sometimes.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Arizona
1 review
0 helpful votes
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Issues
June 23, 2022

It's really difficult to get customer service. I want to return some items and it's taking too long

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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The delivery was good with no hassle and the products came on time within 2-3 and a half weeks

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Impossible to return an item
June 22, 2022

After waiting for over a month to receive my order more than half tne itens we're either too small or too large although I ordered the same size for all items. There's absolutely no way to return an item. A total rip off!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Tops
June 22, 2022

Waited way to long for the merchandise. Great prices but waited to long for them to arrive

Date of experience: May 23, 2022