Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The order I received is nice & I like the way the clothes fit... I placed my order on April 13th, I just received my delivery on May 23rd. 2days before my vacation. I will never order from here again. Your turn around time is horrible... Thank you
The shoes are horrible. Cant even keep on my feet. Waste of my money. I was so excited they are Gorgeous... but cannot wear
Hi, unfortunately, all ordered products do not fit. What can I do to send them back and receive my money bsack?
Over 25 days on processing my "easy return". The material is cheap and the fits are awkward. They refused to provide a full refund for over 3 weeks. I've paid for my own return shipping USPS# 9505 5105 9566 2130 0597 25. Submitted photos of returned items, completed return form. Everything was return to the seller on 5/13/22. Now they received my items and is still refusing to process the refund. I cannot believe this company is allow to sell in the US. Extremely disappoint and waste of my time and money.
Dress was too small. Follow measurement chart. Gave dress away.
The sandals I ordered looked nothing like the photo advertised on the website. The colors were off and the material was poor quality.
Had to go back and forth with customer service to get a full refund... frustrating
It was bad the dress was too small
I was upset It was not stretchy material & there was a tear in the arm as soon I I open the package to look at it
Wish shipping can be cheaper! Overall it's a great experience
Been loving my products and such fast postage to Australia
Easy website to navigate and beautiful clothes, will be buying from chic me again.
I was disappointed when i received my order. The cloth is so thin and it's not exactly the same in the picture
It was difficult accessing the website. It was difficult finding information on the vendor. It is too difficult to return products. Products patterns and colors are different from the pictures sometimes.
It's really difficult to get customer service. I want to return some items and it's taking too long
The delivery was good with no hassle and the products came on time within 2-3 and a half weeks
After waiting for over a month to receive my order more than half tne itens we're either too small or too large although I ordered the same size for all items. There's absolutely no way to return an item. A total rip off!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

