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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,191
This company responds to reviews on average within 16 days

Instant Feedback

237,907 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Too long on delivery
December 1, 2023

Received too late to wear what I had planned served too late

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Fantastic clothes and service
November 7, 2023

Perfect clothes not tried them all on but they all look good

Date of experience: November 7, 2023
Virginia
1 review
0 helpful votes
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Quality of the product was less than expected.
November 7, 2023
Updated review

Easy to order and pay easy my experience shopping is always fun! The product is not what I expected. Not happy with the Jacket and the sweater Jacket.

Date of experience: November 7, 2023

Great products
August 26, 2023
Previous review

Great products

Date of experience: August 25, 2023
Italy
1 review
0 helpful votes
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Ok
November 7, 2023

Ok tutto bene il vestito di ottima fattura leggero elegfante

Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Cardigan
December 1, 2023

Not good item not like pictures and want to return it but that's not easy to do

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
District of Columbia
1 review
0 helpful votes
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Génial
November 7, 2023

Agréablement surprise! Délai Réception commande correct! Pas de frais en plus

Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Ready for Christmas
November 7, 2023

Great service loved the items exactly what I was looking for

Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Nothing arrived after 2 months. I don't know what else to say. Rubbish company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
GB
1 review
0 helpful votes
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Very bad experience overall, delivery was awful and the clothing was terrible

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
Canada
1 review
1 helpful vote
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Poor customer service
December 1, 2023

I purchase several items from this company. One was too small. When asked about sending it back they tried to provide a discount for an item that was too small. After 4 days of going back and forth they finally sent me the address to mail the item back. I mailed it sent pictures and then was informed because Canada Post did not provide a tracking number they won't send me the new item or refund. This after I spent money to send it back to them. Buyer be very aware of this company. They claim 100% refund but they won't give it to you even after you jump through the hoops with them. I have screen captures of the conversation with customer service. If I can post them I will.

+4
Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
Illinois
1 review
0 helpful votes
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Way too small
November 7, 2023

The shirt I ordered turned out to be a nice quality shirt but very small made for a large size:

Date of experience: November 6, 2023
Alaska
1 review
0 helpful votes
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Shirt Sizes
November 7, 2023
Updated review

11/06/2023
I love the shirts! I just cannot figure out, why the smalls, fit so big They look great in the pictures … they seem really long in length & really wide. I am 5'2,100lbs.

Would it be possible for you to ADD An
" Extra Small " Size for your beautiful shirts?

I will figure out who to give them to. Thank you for taking the time to read this. I will probably not order again As I cannot afford to keep trying.

Thank you for the REFUND your company gave me last time, it was appreciated.

M Renee Mercer

Date of experience: November 6, 2023

11/5/2022 Very Nice Shirts...
November 6, 2022
Previous review

11/5/2022 Very Nice Shirts... Hope they are small! A lot of times the smalls run very big... we shall see?

Date of experience: November 5, 2022
Georgia
1 review
0 helpful votes
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How do I do a return?
December 1, 2023

.the website doesn't offer any way to return your items if your not satisfied. I sent an email with no response.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
GB
2 reviews
0 helpful votes
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My experience
November 6, 2023

I like the look of the clothes I bought on although fabric is not as good quality as I would have hoped. Also delivery took more than 2 weeks.

Date of experience: November 6, 2023
GB
2 reviews
0 helpful votes
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My experience
November 6, 2023

I like the look of the clothes I bought on although fabric is not as good quality as I would have hoped. Also delivery took more than 2 weeks.

Date of experience: November 6, 2023
Washington
1 review
0 helpful votes
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Love all your clothes.
November 6, 2023

Love your clothes. Only wish the shipping was faster

Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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Arrived quickly and all true to size
November 6, 2023

Items of good quality and true to size. Reasonable prices

Date of experience: November 6, 2023
Florida
1 review
0 helpful votes
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Love the sweater
November 6, 2023

I love color, fit and quality of the sweater I purchased. Delivered faster than I expected. Great price!

Date of experience: November 6, 2023
Kansas
1 review
0 helpful votes
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Not satisfied
December 1, 2023

Buy 2 products to check the website, but the product quality is terrible, not buying nothing for this again, Shein is a lot better.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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Lovely jumpers
November 6, 2023

Parcel finally turned up after a long wait but emails were very prompt back

Date of experience: November 6, 2023