Chess.comReviews 216

On May 3 - 8, I had been on the website. I saw the $29 fee plan but did not opt for it. I lost interest in chess.com. However, on May 10,2018, Chess.com went ahead and charged my credit card $29. The phone number that appeared with that charge, *******827 is never answered by a person. Only an answering machine on which I have plaintively made my request for a cancellation of the $29. I have left that message every day for now eight days. So, it seems that Chess.com is poorly administered, rather sleazy, with perhaps some 'web-fraud' tendencies.
Tony Carleton my email is *******@gmail.com

A couple years of one on one games was good, no problems there. Then I discovered the multiplayer games with four players per game. Bully central. Every game had verbal abuse of some kind. The site should have an age restriction.

I reported two incidents of bullying and harsh language, but heard nothing about their response. After the second reporting, all my chat functions were shut down. I could no longer see what players were typing. That was their solution I guess: silence the ones who report abuse.

About as good as any other place. Just don't let your kids near it.

Very frustrating system. If you pay, then you will win...
If you pay, your time will NOT run out! So many computerized players, so many cheaters. Moreover when you try to review the profile of your opponent and finds him\her is not fair playing and have many negative comments, then you choose not to start playing, you will be punished as if you lost the game and of course lower your rating. Thanks anyway but your policy is very annoying!

Despite claiming to be a free website with so many useful sources of tips, the actual game is terrible if you don't remove ads. Bullet and sometimes even blitz is a joke if you constantly lag from ad updates. It also becomes so hard to concentrate for other game modes when you have video ads along the side of the screen. I seriously would like to see this site cater more towards the avid chess player than money hungry ad companies.

Watching is sometimes problematic but playing, when not a paid member, the site will load tons of third party software onto your computer while playing that your pieces freeze and you'll most often be forced to lose over and over again even if you are winning. It's the most frustrating site I ever went on. It becomes more of a challenge to win in spite of the site working against you than actual enjoyment of the game.

Go find a different site. This site is a joke. They want your money, plain and simple.

Overall, this is a great game and recommend to everyone. A few issues to watch out for, one if you abort more then once, your now in jeopardy of losing rank if you try and abort. This is unfair and ridicules, If I do not want to play someone I should have the right to abort with out losing rank points. Theses point are to show a player where you are in skill level, and helps support the competitive portion of the game bu, t if you lose points for not playing someone, these system becomes flawed and frustrating, and loses integrity. We work so hard to build up this ranking, only to lose points for reasons outside the purpose of the points. Chess.com find another way to punish good players that may not want to play everyone you put in front of us. It hurts nothing to abort, there are plenty of matches waiting for all. GET a clue and fix this.

The culture I downright rotten. There is an air of elitism and arrogance from even the most novice players. I had joined the server not necessarily as a dedicated one to play on. But more on a review/analysis basis of community's input. The thinking was simple; that I may improve very specific parts of my game by sharing it with the community. At no point did I expect that my review requests would be torn to shreds, and separate forum threads started just to insult my games and me personally... not worth the negativity.

I've seen plenty in the forums and could provide much explicit evidence as saved in text files. Reported numerous times to ic3 since it's so bad there.

With or without membership they offer a very professional website offering the game of chess and expert advice, training materials, and an opportunity to play live or play a move a day game.