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Chemist Warehouse

2.4

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Chemist Warehouse Reviews Summary

Chemist Warehouse has a rating of 2.4 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Chemist Warehouse ranks 11th among Pharmacy sites.

service
2
value
1
shipping
1
returns
1
quality
1
Australia
1 review
0 helpful votes
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Staff rude
May 4, 2023

To whom it may concern, I just visited the Gympie chemist warehouse were I was in line to pay for my purchase, and I got told I looked suspicious I have never in my life been accused of such a thing the staff lady was so rude, and never in my life have I ever took something without paying for it it's just not the right thing to do I never got an apology no nothing just so damm rude

Date of experience: May 4, 2023
New Zealand
1 review
0 helpful votes
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Poor service
October 25, 2022

Purchased a product which was sent to wrong address. Chemist Warehouse sent my product to a forest park? Even though I insisted I was not an animal or a bird or a tree they continued to send to a forest park. One month later no sign of it. 40 minutes on customer service line... no answer. 35 minutes on orders line then had a debate where I lived? Oh and good luck getting a reply to emails!

Date of experience: October 25, 2022
Australia
1 review
0 helpful votes
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Bought a perfume from the online store and they sent me a fake. Have been trying to get a refund for 4 weeks and have been ignored for 4 weeks. Don't waste your money. Dodgy place for perfume

Date of experience: June 11, 2022
Australia
1 review
0 helpful votes
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Unprofessional, rude and unhelpful
May 30, 2022

Today I visited a newly opened chemist warehouse store on Pitt street in the city, I asked for four puffers for my four kids who are asthmatic, they gave me only one and refused to give me more as they wanted an identity proof of my children, as I never found the need to carry one at any point of time, in my previous encounter with any chemist warehouse stores, as I was unable to produce any proof, I showed him a receipt of four puffers and preventers purchased from the same store a fortnight ago, the chemist there was so rude, unprofessional and very unhelpful. I asked to speak

To the store manager, who kept me waiting for about twenty minutes and still didn't turn up. I did lodge a complaint to their complaints section, still waiting for a reply. In the meantime I purchased my puffers from a chemist nearby after explaining my situation they were very helpful.If this is the kind of treatment I get after spending nearly A$300.00 on products from chemist warehouse a fortnight ago I definitely will be looking at another chemist, in fact there are there are vitamins and pro biotics available at coles and woollies at nearly half the price on specials.

Date of experience: May 30, 2022
Australia
9 reviews
0 helpful votes
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Online pharmacy with lots of specials
February 13, 2022

Love the convenience of being able to get medication and other first aid plus household items online.

There are lots of special offers & prices are very competitive too!

Shipping is free above a set amount & click and collect is a good option for smaller orders at the local store.

Like that I can get prescription medications by scanning the scripts & have these conveniently home delivered.

Date of experience: December 30, 2021
California
1 review
1 helpful vote
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Chemist Warehouse in Geraldton, WA, has the best manager ever. I went in to ask if they would support my cause of sending large quantities of toiletries to indigenous communities in need of hygienic products. Mahmoud the manager, was so kind to give me a discount and extend his support in any future endeavors. Thanks, Mahmoud!

Date of experience: September 16, 2020
Australia
6 reviews
4 helpful votes
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Best prices
February 5, 2017

Best prices from any chemist in Australia. I love their 50% sales and they always seem to be genuine sales not prices marked up then slashed. Great range of products and always fast no fuss delivery. Fantastic, customer for life.

Date of experience: February 4, 2017