On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Several flight Choices that met my price point and time line
Choices that met my price point and time line
Easy booking,
Quick feedback.
Good price.
I liked the whole experience.
Always a pleasure to use cheapair.com, I have no complaints so far, thanks a lot
Always a pleasure to use cheapair.com, I have no complaints so far, thanks a lot
My first time and it worked out well. I was able to accomplish my goal
Fast and easy! Great price! Sure is very easy to navigate!
Excellent, easy, secure, the best price i ever find
Excellent, easy, secure, the best price i ever find
It is good experience and we are very much satisfied
It was made easy to find my flight home. The pricing was in my budget.
It was made easy to find my flight home.
My conversation with client rep(s) was somewhat difficult to understand (bad phone connections, extended wait time) and I was actually transferred several times. The reps perhaps did the best they could...
Pleasant conversation with client rep -
Just a little complicated and I had to re-sign in a few times.
But I received the information I needed, except I could not find information about price for extra luggage. I am returning home from Jakarta and have more than one suitcase; maybe twwo. Please let me know the cost of additional suitcase, or if I have (maybe) one more?
Just a little complicated and I had to re-sign in a few times
Easy to make reservations, really good price. Will use CheapOair again.
Thank you Sinclair for the the service that you've rendered to me. Job well done and we hope that your Supervisor see this comment. Again; thanks... Ritchie
Thank you Sinclair for the the service that you've rendered to me. Job well done and we hope that your Supervisor see this comment. Again; thanks... Ritchie
Perseverance pays off. I found a roundtrip that was within my timeframe at a great price!
Its good to book with cheap o air the conversion from Indian currency to usd is easy
Great! Convince but need to LOWER all prices and LESS Options for more money in pocket not out of my wallet.
Great! Convince but need to LOWER all prices and LESS Options for more money in pocket not out of my wallet.
Representative is very patient explaining things to me
When I was booking my flight and I was under pressure with the 20min window, my total charge went up to $55 MORE! OMG are you kidding me? I felt cheated by being slow? This is not fair.
When I was booking my flight and I was under pressure with the 20min window, my total charge went up to $55 MORE! OMG are you kidding me? I felt cheated by being slow? This is not fair.
Great. You've been forthright with your communications and update info. Thanks
Great. You've been forthright with your communications and update info. Thanks
Very helpful friendly service. Great job on rescheduling my flight. Thank you!
Very helpful friendly service. Great job on rescheduling my flight. Thank you!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members