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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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District of Columbia
1 review
0 helpful votes
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Cheatting the Clients
September 24, 2021
Updated review

Cheaponair shows you a price and at the moment to charge you, the page is organiced to change it and make you pay more. The same with included baggages, there were included in the offer, and after you pay the ticket it tells you that those are not included. Cheatting the clients.

Date of experience: August 25, 2021

Cheaponair shows you a price and at the moment to charge...
September 24, 2021
Previous review

Cheaponair shows you a price and at the moment to charge you, the page is organiced to change it and make you pay more. The same with included baggages, there were included in the offer, and after you pay the ticket it tells you that those are not included. Cheatting the clients.

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Smooth
August 25, 2021
Updated review

Very good no problems i have nothing
more to say and if i have to say much more im just going to get pissed off

Date of experience: August 25, 2021

Very good no problems
August 25, 2021
Previous review

Very good no problems

Date of experience: August 25, 2021
New York
1 review
0 helpful votes
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New to CheapoAir
August 25, 2021
Updated review

So far, so good! Great price, clear website. We were flexible with our dates and received great fares for a Thursday departure/Sunday return.

Date of experience: August 25, 2021

So far, so good!
August 25, 2021
Previous review

So far, so good!

Date of experience: August 25, 2021
Tennessee
1 review
0 helpful votes
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Great speedy service
August 25, 2021
Updated review

User friendly website and person that confirmed all details was fantastic!

Date of experience: August 25, 2021

Pretty easy to navigate
August 25, 2021
Previous review

Pretty easy to navigate

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Great navigation thru the steps, user friendly, easy transaction

Date of experience: August 25, 2021

Great navigation thru the steps, user friendly, easy...
August 25, 2021
Previous review

Great navigation thru the steps, user friendly, easy transaction

Date of experience: August 24, 2021
Lebanon
1 review
0 helpful votes
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It has been a very good experience
August 25, 2021
Updated review

Very pleased with the service I am receiving from you, especially the good follow up

Date of experience: August 25, 2021

Vey pleased
August 25, 2021
Previous review

Vey pleased

Date of experience: August 25, 2021
Honduras
1 review
0 helpful votes
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Los mejores
August 25, 2021
Updated review

Los mejores en venta de boleto, no los cambiaria, nunca he tenido algún problema.

Date of experience: August 24, 2021

Los mejores en venta de boleto
August 25, 2021
Previous review

Los mejores en venta de boleto

Date of experience: August 24, 2021
Nicaragua
1 review
0 helpful votes
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I had a quick and satisfying re booking flying schedule, unfair charged once even i expose my medical problem for traveling the dates i supposed to

Date of experience: August 24, 2021

Great service
August 24, 2021
Previous review

Great service

Date of experience: August 24, 2021
North Carolina
1 review
0 helpful votes
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Easy to navigate website with great deals
August 24, 2021
Updated review

Great website with awesome deals!
So far, so good. We haven't been on the trip yet, but hopefully everything will go smoothly; flights and hotel check in.

Date of experience: August 24, 2021

Great website with awesome deals!
August 24, 2021
Previous review

Great website with awesome deals!

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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Excellent service
August 24, 2021
Updated review

Excellent thanks I like the price and information But haven't receive my confirmation by e mail

Date of experience: August 23, 2021

Excellent thanks
August 24, 2021
Previous review

Excellent thanks

Date of experience: August 23, 2021
Philippines
1 review
0 helpful votes
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August 24, 2021
Updated review

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Date of experience: August 23, 2021

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August 24, 2021
Previous review

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Date of experience: August 23, 2021
Georgia
2 reviews
0 helpful votes
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GREAT CUSTOMER SERVICES
August 24, 2021
Updated review

I know that because of the COVID-19 there are many unprecedent circumstances that affect our daily leaving, therefor changes to our plans may occur, but after getting the Airline changes I contacted my travel agency and they were able to find something that works in my favor.

Date of experience: August 23, 2021

GREAT CUSTOMER SERVICES
August 24, 2021
Previous review

GREAT CUSTOMER SERVICES

Date of experience: August 23, 2021
West Virginia
1 review
0 helpful votes
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Sitejabber
August 24, 2021
Updated review

Just a great service crew that help travel safe and efficient.

Date of experience: August 23, 2021

Just a great service crew that help travel safe and...
August 23, 2021
Previous review

Just a great service crew that help travel safe and efficient.

Date of experience: August 23, 2021
Missouri
1 review
0 helpful votes
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User friendly
August 23, 2021
Updated review

Received best possible option in a reasonable price.

Date of experience: August 23, 2021

Easy and Friendly
August 23, 2021
Previous review

Easy and Friendly

Date of experience: August 22, 2021
Georgia
1 review
0 helpful votes
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CheapOair automated system is horrible, complicated, and user unfriendly!
Please call me at *******001, because my original booking has been changed 3 times already and I've had NO success in communication with you. My reservation code is *******.

Date of experience: August 23, 2021

CheapOair automated system is horrible, complicated,...
September 16, 2021
Previous review

CheapOair automated system is horrible, complicated, and user unfriendly!
Please call me at 706-716-2001, because my original booking has been changed 3 times already and I've had NO success in communication with you. My reservation code is 72052824.

Date of experience: August 17, 2021
Maryland
1 review
0 helpful votes
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Safe Travel
August 23, 2021
Updated review

Great service... trip is setup to have quality time with family and friend. A much needed get a-way
To relax.

Date of experience: August 22, 2021

Great service...
August 23, 2021
Previous review

Great service...

Date of experience: August 22, 2021
Florida
1 review
0 helpful votes
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Not satisfied
September 22, 2021
Updated review

I did not have the option to select my seat on the plane, very important

Date of experience: August 22, 2021

I did not have the option to select my seat on the...
September 22, 2021
Previous review

I did not have the option to select my seat on the plane, very important

Date of experience: August 22, 2021
Connecticut
2 reviews
0 helpful votes
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Flight delayed not informed
September 22, 2021
Updated review

My flight is delayed but your website doesn't show it nor did it alert me to the delay.

Date of experience: August 22, 2021

My flight is delayed but your website doesn't show...
September 22, 2021
Previous review

My flight is delayed but your website doesn't show it nor did it alert me to the delay.

Date of experience: August 22, 2021
Colorado
1 review
0 helpful votes
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I like Cheapoair
August 22, 2021
Updated review

I like how fast it is. I was able to find the best rate quickly which is important.

Date of experience: August 22, 2021

I like how fast it is
August 2, 2021
Previous review

I like how fast it is.

Date of experience: August 1, 2021
New York
1 review
0 helpful votes
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CheapOair Hotel Offers
August 22, 2021
Updated review

Great hotel offers after my booking! It was easy booking my flight and then received great discounts on hotels and car rental offers.

Date of experience: August 22, 2021

Great hotel offers after my booking!
August 22, 2021
Previous review

Great hotel offers after my booking!

Date of experience: August 22, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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