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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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South Carolina
1 review
0 helpful votes
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Super
November 17, 2021

Great and good super and efficient I did it fast and cheap.

Date of experience: November 16, 2021
Texas
1 review
0 helpful votes
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GP Texas
November 16, 2021

Easy search, Very fast and convenient booking a flights

Date of experience: November 16, 2021
Puerto Rico
1 review
0 helpful votes
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Thank you for your service and the program it helps me well

Date of experience: November 16, 2021
Pakistan
1 review
0 helpful votes
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Nice experience
November 16, 2021

Good experience, quick and better response. The prices are reasonable and better than others.

Date of experience: November 15, 2021
Texas
1 review
0 helpful votes
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I love the flexibility and the communication, the great website is easy to use and follow. Plus you check on your customers.

Date of experience: November 15, 2021
Maryland
1 review
0 helpful votes
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Satisfaction Review
November 15, 2021
Updated review

Pleasant experience. No problems. Efficient service.

Date of experience: November 15, 2021

Agent Presley very helpful and polite; patient with...
November 15, 2021
Previous review

Agent Presley very helpful and polite; patient with me as a senior citizen, and a little nervous.

Date of experience: November 15, 2021
Texas
1 review
0 helpful votes
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Excellent dervice
November 15, 2021

I will certainly fly with you from now on. You are wonderful. Thank you so much!

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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Customer Satisfaction Survey
November 15, 2021

Quick, easy and user friendly in scheduling my trip. Response times were fast! Keep up the great work CheapOAir!~

Date of experience: November 15, 2021
Singapore
1 review
0 helpful votes
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Booking air ticket was such a breeze
November 15, 2021

Friendly user website which was not too difficult to manoeuvre

Date of experience: November 15, 2021
Arizona
1 review
0 helpful votes
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Flight was changed now i have to pay more for seats and this site will not allow me to get the seats.

Date of experience: November 14, 2021
TT
1 review
0 helpful votes
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Excellent
November 15, 2021

My booking experience was very good thanks cheapoair

Date of experience: November 14, 2021
California
1 review
0 helpful votes
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My issues...
November 15, 2021

I just was wishing that Once I've Booker's flight it would stay booked. However, I do understand that issues arise.

Date of experience: November 14, 2021
California
1 review
0 helpful votes
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Fast easy service
November 14, 2021

Great easy fast service. I had no problem navigating around this website

Date of experience: November 14, 2021
Sweden
1 review
0 helpful votes
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Greatest
November 14, 2021

It is the company that had the best offers and has a good service

Date of experience: November 14, 2021
South Africa
1 review
0 helpful votes
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Great Value
November 14, 2021

Great site, competitive pricing, easy to use good communication

Date of experience: November 14, 2021
Saudi Arabia
1 review
0 helpful votes
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Overall good
November 13, 2021

First time i use CheapOair this is good price and good service to response.
Thanks
Mubashir Ashfaq

Date of experience: November 13, 2021
Florida
1 review
0 helpful votes
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Just great service.
November 13, 2021

Excellent experience dealing with your support personnel.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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Excellent
November 13, 2021
Updated review

Excellent Services, good experience and fast services.

Date of experience: November 13, 2021

Excelent Services
November 13, 2021
Previous review

Excelent Services

Date of experience: November 13, 2021

Escellent Services
November 13, 2021
Previous review

Escellent Services

Date of experience: November 13, 2021

Excelent Serices
November 11, 2021
Previous review

Excelent Serices

Date of experience: November 11, 2021
Texas
1 review
0 helpful votes
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Thank you
November 13, 2021

Thank you for the cheap choices of tickets. I was on a budget.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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Fairly Easy Booking
November 13, 2021

Good ok so far... glad to have found shortest flight with most minimum lay over.

Date of experience: November 12, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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