CheapOairReviews 14,845

Easy instructions to follow. Their services are convenience for me.

So far so good the process is long the price was a little high the process was ok

Excelente, sin inconvenientes... primera vez que utilizo este formato.

I was asking for my refund ticket which you cancell last July 01,2020 under
Booking Referrence number ******* but until now you haven't not return
The amount thru American Credit card. And also I would like to use my couponvalue of USD35.00 under booking Ref #******* to purchse for my travel insurance. I booked a flight under Ref #*******. I kept on calling the CS but nobody answers back.

Eddie Imperial
*******@yahoo.com

I am a freaquent client, so I makes it easier for me to reserve my tickets.

Pretty efficient!

Everything was good easy to find what I looking for

The website was easy to navigate through and the entire process was easy to understand from start to finish.

Easy to find what you are looking for & good prices.

Excellent booking system and it easy helpful with different option.

Booking a vacation getaway from San Diego to Miami for me and a friend. Airline Confirmation GOMMWN on AA. There was an earthquake and very bad weather and the place that i was visiting had been hit hard. I called 15 days in advance to cancel my flight and get a refund $1287. 42 paid in full by Mastercard. Reps may be all offshore because I could barely understand what was being said to me and the phone connection was very choppy. Totally the opposite of when I was booking. Reps were politely speaking standard American english with crystal clear reception. I received a full refund for the hotel and car through online chat. My cash was back in my account in 30 minutes. When it came to the refund for the flight, they put me on hold the first time for 91 minutes and then hung up on me. I was so heated I called back. I was on hold for another 35 minutes and when the rep answered to help me I complained about being on hold and hung up on, but he didn't understand what I was saying. I asked for a supervisor and he put me on hold for 15 minutes and hung up on me again. I called from a different phone number and requested to book a flight and we are back to the crystal-clear english speaker. I then asked for customer relations for a refund/travel credits *******211 and I'm back on hold for 15 minutes. The rep answers and I said what do I have to do to get a refund for a flight that I purchased? They told me to contact American Airlines and hung up the phone on me again. I have the 2nd and the 3rd phone calls recorded for proof if anyone wants to hear it. Email me at *******@live.com I finally got through to American Airlines and they said we will charge you a fee if you don't refund through Cheapoair.
It's been 5 months and I'm still waiting on an investigation. I called on the 22nd of December 2 days ago to see if I had travel credits and the travel credits came out to $466.80 which is the right price, but it's restricted to American Airlines only. It's time to Lawyer up. I'm sure they will take my case after hearing these recordings.

Great well organized business and I am well satisfied

I couldn't find my flight on the website when I logged in but when I clicked the email link my flight appeared, Very strange! Later it appeared on the website as well, Problem solved.

So far the booking process is smooth and easy to use!

Got what I wanted... cheap! Alternate dates gave me better times of departure and Spirit gave me non-stop. Perfect!

Pretty good thus far. Flight is still six months away so cannot say too much yet.

My experience was very good and cheap O air always have some good deal thx you guy's

Great experience, never had any issues. I always use cheapoair for all my traveling.

Really fast and low cost. Thanks a lot for everything. It Will be our source now

Cannot get seats assigned and help chat is useless.