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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I hate theives. Your company is one of the biggest theives I've ever seen. I was in the process of buying tickets and the price changed right after I purchased. That makes you theives.
It's a user friendly interface that made finding flight options quick and easy.
When i booked a $237 per person fkight I asaw upgrad $256
I thought for $20 fine THE WEBSITE DOES NOT SAY IN ADDITION TOO BASIC FARE. With all being you trying to sell me addtioions I did not see the final toital till after the pages closed by accident on my part. I am not on my 4 th call to book this flight!
Thank you for your feedback. Our representatives have spoken with this customer regarding their concerns. Our apologies for the frustration.
Nice and cool to book.it was easy and smooth. Easy to book, and reliable.
Very good service and efficiency, I want to use this app for my next trip
Thanks by your services and attention I hope buy again with your
My mom purchased a ticket for me Sept 16 from Denver to Omaha. None of us were informed about the change or cancellation of the ticket. I never received an email and neither did my mom. She is supposed to get a refund but I wanna know how this happens and not be informed and having a trip wasted. Money isn't everything, but going home to family is.
Thank you for your feedback. If you have any questions or concerns please don't hesitate to contact our representatives. They will be happy to assist.
Its easy to choose flights and compare prices. I can go back and forth looking for days and it gives options to see on flexible dates.
PERFECTO EN TODO, SIEMPRE ENCUENTRA PRECIOS COMO Y BARATOS,,
Very helpful & easy to do! Thanks for your help! I'd go with CheapOair again when I need, too.
I'm not finish booking my flight and you already want a review
Fast service and great follow up and great price would recommend to all
Great service and summary of flights. Option to select to flights individually is very good. Thank you!
My experience with one the most amazing agency's I buying tickets flight with the CheapOair for over 10 years.
I have no bad experience with CheapOair when buying tickets.
Always good service and very helpful and staff courteous and professional
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.