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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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BO
1 review
0 helpful votes
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Experiencia compra dé pasajes
March 21, 2022

Muy bien y muy rápido el servicio además de la política de descuentos

Date of experience: March 20, 2022
Maryland
2 reviews
0 helpful votes
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Thanks
March 20, 2022

Quick and easy. Thorough yet easy to understand. Thank you.

I do not like how the total was $126 then as I kept moving forward in the process, you said, "oh the price is now$160 due to daily price changes ". Which I don't believe that it magically went up. You probably say that to every customer because I was already halfway through the process and did not want to start over so I clicked okay.

Date of experience: March 20, 2022
Georgia
1 review
0 helpful votes
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Very helpful
March 20, 2022

Thanks, happy with this booking thanks thanks thanks

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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5 star
March 20, 2022

The process was great, steven was a great help, im sure he is a great asset

Date of experience: March 20, 2022
Bahamas
1 review
0 helpful votes
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Great experience
March 20, 2022

Quick booking love it…I will using it in the future.

Date of experience: March 19, 2022
California
1 review
0 helpful votes
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Very good
March 20, 2022

Easy application for air travel booking and good prices

Date of experience: March 19, 2022
Canada
1 review
0 helpful votes
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Pleased
March 18, 2022

It was pretty good, it was just annoying to see all the extra charges. It should show immediately in the quote

Date of experience: March 18, 2022
Idaho
1 review
0 helpful votes
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Very happy always happy with the service. Had to make a couple of changes and I didn't mind the wait because of the polite, knowledgeable representative and in the end for the price I had exactly what I wanted

Date of experience: March 18, 2022
Virginia
1 review
0 helpful votes
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Flight Specials to NYC
March 18, 2022

Fast, complete, and wide-ranging options. Definitely was able to find the flight at the time I wanted and at the right price. Purchasing was easy as well.

Date of experience: March 18, 2022
California
1 review
0 helpful votes
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CheapOair
March 18, 2022

Do I get some thing for this I don't have time for this

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Fantastic
March 17, 2022

Easy to follow directions. Clear and informative. Expeditiously done.

Date of experience: March 17, 2022
Texas
1 review
0 helpful votes
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First time booking a flight
March 17, 2022

Easy booking my flight. No issues and pretty easy instructions and and a lot of information.

Date of experience: March 17, 2022
New Jersey
1 review
0 helpful votes
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No comments
March 17, 2022

I will say I was satisfied with navigating through the site.

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Very good, it was more economic and understandable than others with a lot of restrictions

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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Purchased an airline flight from this site and wanted to cancel but they to charged me a cancellation fee because I was out of the four hour window to cancel without fees, but tried to call an hour after booking and was waiting for 3 hours due to being on hold three separate times and ultimately the call would hang up and when I finally got a person to talk to he told me that I had to be charged a cancellation fee because of missing the 4-Hour window. I tried to explain to him what happened but they still would not budge. Even then I tried to speak to a manager and they had me waiting on the phone for another hour and ultimately hung up again.

Date of experience: March 16, 2022
Wisconsin
1 review
0 helpful votes
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A BREEZE OF FRESH AIR!
March 16, 2022

Quick and easy!
I was able to complete my International Reservations and seat selection in less than 10
Minutes. Confirmation came by email in another ten minutes with a follow up email asking
Me if I had received my booking information.
Got the cheapest possible price and shortest duration.
Thanks CheapOair!

Date of experience: March 16, 2022
Tennessee
1 review
0 helpful votes
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Great flight!
March 16, 2022

Great prices to flight to Mexico to see my 94 years old grandparents

Date of experience: March 15, 2022
New Mexico
1 review
0 helpful votes
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Happy Camper
March 16, 2022

The site is very user-friendly. I love how easily you can see your options and use the company credit card

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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I had a credit on file due to the pandemic. I got an email in February saying I have until the end of the month to use the credit. I scrambled to figure out restrictions and budget to then switch my flight. I was charged additional money to switch my flight even though, I only had to change it to due the pandemic and all flights had been cancelled during my original booking. I asked to take money out of the credit for those fees and I was not "allowed". This went on for some time, in total I paid an additional $150USD to change my flight from which I had credit of approx $650USD and I was told I was not using all of those funds but then somehow the remaining credit is gone? What a terrible experience during an already terrible time.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Very quick and easy
March 15, 2022

The price was right and it was hassle free. The info arrived right away!

Date of experience: March 15, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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