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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was good. I booked a trip fast and fair rate. It was a good experience overall
Not Happy with the updates on my return flight. Is there a non stop available? The total is over 9 hours, including a lay over.
The customer service was very polite and has the most patient that I have ever witnessed
The airline changed our flight so we were forced to both take an additional day off, really sucks they they have no problem doing this to people after they take their money. Kinda like a bait and switch... Poor business...
Its very good and we are so excited about this opportunity
It was very good as always, I've been using CheapOair, and its always a great experience also answer all my question when i talk to customer representative.
Easy to use and navigate. The website has many Orion's for you to choose from that fit what you're looking for
I like Cheap-O-Air, you're the best! It's easy to find travel flights.
Good service i nedd more information please Victor espinoza
Me gustaria que integren un sistema de facturacion a nombre de compañias para poderlo poner en contabilidad
You should have an invoice input in order to register it in the accounting of my company
Too long waits on phone and chat. Best to call early in the morning, and responses are quicker
Quick and easy! Better than some of the other sites that always freeze on you or continue to say that the flight is booked but then will let you select that option/flight again. Showed what was available!
I do think the people I talk to in another country are not so helpful and hard to understand and cost me extra money messing up my flight and having to change all my plans. Also my sister had to change her plans and a lot of plans we had we could not do.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members