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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Illinois
1 review
0 helpful votes
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Great service
June 20, 2022
Updated review

Quick respond, helpful customer service, courtesy, Website easy to use.

Date of experience: June 20, 2022

Quick respond, helpful customer service, courtesy
June 20, 2022
Previous review

Quick respond, helpful customer service, courtesy

Date of experience: June 20, 2022

Great service, customer service was helpful for flight...
June 20, 2022
Previous review

Great service, customer service was helpful for flight changed,

Date of experience: June 19, 2022
New Hampshire
1 review
0 helpful votes
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Cost Increase
July 20, 2022

When I tried to book this same flight last nite, it wouldnt go thru on the computer, and today doing the same flights its like $225 more money for the same flights, that sucks.

Date of experience: June 20, 2022
Indiana
1 review
0 helpful votes
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It was easy.
June 20, 2022

This was very easy and great. This is the reason I choose CheapOair Thanks

Date of experience: June 20, 2022
South Carolina
1 review
0 helpful votes
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West Coast Swing
June 20, 2022

Fairly user friendly... Price comparable and many options and explanations...

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Great deal; easy to book. I will use CheapOair next time I need to travel

Date of experience: June 19, 2022
Tennessee
1 review
0 helpful votes
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So far we are happy
June 19, 2022

It's been great so far no hassles booking it I hope my trip goes as easy as purchasing my ticket!

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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Fly to Riga
June 19, 2022

All was well. I was able to find the flight I needed, fast.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Nice options and good prices. I had planned to leave out of LAX, the site suggested an option out of Ontario that was better - nonstop, better time, and lower price.

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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Worst website ever
July 19, 2022

Never had a worse experience than I have with the Cheapoair website, No-one answering questions, and just passing you to another agent, unprofessional ppl. They keep changing my flight and they don't answer

Date of experience: June 19, 2022
Australia
1 review
0 helpful votes
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Fantastic service
June 19, 2022

I always get the cheap tickets on Cheapoair in whenever I logon to the site

Date of experience: June 19, 2022
Maryland
1 review
0 helpful votes
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Great Service
June 19, 2022

Site easy to navigate. Price is good. I have great experience buying without issues.

Date of experience: June 19, 2022
North Macedonia
1 review
0 helpful votes
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I have receiced your email, but havenot received the text from the bank notifying I finished the payment. And I reached out to the bank, they told me there is no this item of payment record yet. So, how can I know whether I have finished the payment for this air ticket?

Date of experience: June 18, 2022
Egypt
1 review
0 helpful votes
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My experience so far good. Thx
June 18, 2022

It was an enjoyable experience, but I ask why was an amount greater than the declared price, equivalent to the US dollar, withdrawn?

Date of experience: June 18, 2022
Anguilla
1 review
0 helpful votes
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Mr. Joseph
June 18, 2022

Great pricing, great communication I have never once had a disappointment that serious with cheapoair and I will forever book with cheapoair.

Date of experience: June 18, 2022
Massachusetts
1 review
0 helpful votes
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Excellent
June 18, 2022

I dont have a hard time to book online, to think I am not good on the computer. Excellent experience.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Did not get any response from you except for marketing only

Date of experience: June 17, 2022
Texas
1 review
0 helpful votes
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Easy peazy
June 17, 2022

Easy,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Peazy

Date of experience: June 17, 2022
Maryland
1 review
0 helpful votes
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Vegas
June 17, 2022

Smooth easy haven't taking flight yet but so far good experience

Date of experience: June 17, 2022
Georgia
1 review
0 helpful votes
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My booking at the site give me pricing but didnt include the baggage, that price should be including before purchasing tickets.

Date of experience: June 17, 2022
Pennsylvania
1 review
0 helpful votes
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Poor customer service
July 17, 2022

Very, very poor service. They keep you on line for 4hrs without solving ur issues. I have been calling these people for over 10 days plus without attending to my issue. They aren't reliable, pls don't purchase air tickets from them, cus you will be frustrated like me. I am running out of patience!

Date of experience: June 17, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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