On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was good no issues everything went smoothly and very easy on the computer including the payment thank you
The rep. Did a good job in changing my flight itinerary, I greatly appreciate it.
When I booked the flight the fly out date was for November 3rd but the confirmation shows flying on November 4th. Disappointed!
Tried to book tickets for 1057. 00 called to make payment. Needed to put it on 2 cards, then they kept us on hold for 59 min when they came back they told me that the price went up by 200. Couldn't take my payment then so called back the next day and they upped the price again by almost another 100. Even thought email says that booking was good for 24 hours.
Your agents have 0 knowledge, had to cancel my first booking and still struggling with the second booking.
Hassle free booking & reasonable rates. Wide variety of flights.
Hassle free booking & reasonable rates
Great selection of choices. Easy to navigate. Reasonably priced.
THEY CHARGE TOO MUCH FOR BAGGAGE, RELAY TO AIRLINE. PEOPLE GOT REAL BILLS TO PAY. WHY ARE WE PAYING FOR COMMONS SENSE ITEMS THAT PEOPLE NEED TO TRAVEL?...
Quick, Easy, and affordable great resource for cheap and last minute flights
Excellent options, site is very easy to use and I had no issues booking my flight.
Awesome service and Case was a super hero. I am very impressed with the whole team.
It was fast and the price was very good for being in rush mode.
Good and difficult in changing of seats, we want to change seats
I DIDN'T FINE MEAL REQUEST WHILE BOOKING HE TICKET. Kindly add to my booking meal JAIN MEAL.
It was an excellent experience and easy to book. The price was competitive and readable to fly
CheapOair is easiest way to find a cheapest plane ticket.
Good functionality and easy to mix and match airlines and times.
I found what I was looking for, meaning the dates that fit my schedule. Of course you can not always find the shortest flight but it was still not too long.
Very good i didn't know that its so easy to pay with in months
Thank you and i saw a good cheap flights and easy to book.
This was an easy process, and uncomplicated. A child could make a reservation!
I Needed to change my date i could not rich them always busy i lost my thicket I needed to buy new one way thicket..
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members