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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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My flight has already changed. I have long layovers and the Mobile App is not working as well. I'm not feeling secure about my flight and I'm thinking of cancelling.
Great website, great price and easy to book, welldone
I received prompt response but i face sometimes difficulty due in difference in timing where no agents are available
It was quick and easy to book my flight and the customer service was awesome
I had a good experience booking with CheapOair because it was easy to use and quick. I got some discounts as well which is always a bonus!
Great price, you must fly this airline! New planes and great customer service, good food - I will definitely fly Aer Lingus again!
So quick and easy, I will book with you guys again! Thank you!
Excellent, quick and easy to use this website. I've used CheapOAir for many flights and have always appreciated how easy this site is to use. Also, several times when I had a flight issue, the CheapOAir representatives always were very courteous and helpful in resolving my issue.
The site is user friendly. I use it every time! The bundles makes things easy. And if you call you can save even more sometimes.
I really like cheapoair. It is user friendly. It is an easy web site to use
The flight booking service is very efficient and helpful. I usually find a flight/price I am satisfied with, and it's typically better to book through this service than through the airline itself.
Had a wonderful experience with CheapOair.com, it was easy and fast to book a flight. Thanks
I was very satisfied with the service I received today starting with booking online, then I had a few questions and request from customer service again they were very helpful with answering my question and helping me solve my problems.
Muy rápido el proceso, eficiente y eficaz, estuve tratando de reservar por mas de tres dias en la misma aereolinea sin éxito, acá lo hice en menos de 10 minutos.
QUIT CHANGING MY FLIGHT INFORMATION... ALSO WHAT HAPPENED TO MY ORIGINAL BOOKING EMAIL ON AUG 12TH.! I HAVE TO KEEP BABYSITTING YOU CHEAPO AIR. CRAPPY
We have used CheapOAir several times for national and international flights and have always received the flights we wanted at reasonable pricing.
Thank you awesome for website help find a good price
Excelente servicio, todo muy fácil y las mejores tarifas, gracias.
Ok thanks, it was fair. Hopefully the prices are always compatible And on call customer service need further improvement
I had to do the process a few times and it didn't work on my phone app. So I had to go to my computer to make it work.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Our apologies for the inconvenience, however, the airlines make changes in their operations and we have no control over that.