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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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California
1 review
0 helpful votes
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My flight has already changed
October 12, 2022

My flight has already changed. I have long layovers and the Mobile App is not working as well. I'm not feeling secure about my flight and I'm thinking of cancelling.

Date of experience: September 12, 2022
Spain
1 review
0 helpful votes
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Great website, great price and easy to book, welldone

Date of experience: September 12, 2022
Turkiye
1 review
0 helpful votes
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I received prompt response but i face sometimes difficulty due in difference in timing where no agents are available

Date of experience: September 12, 2022
Jamaica
1 review
0 helpful votes
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It was quick and easy to book my flight and the customer service was awesome

Date of experience: September 12, 2022
France
1 review
0 helpful votes
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I had a good experience booking with CheapOair because it was easy to use and quick. I got some discounts as well which is always a bonus!

Date of experience: September 11, 2022
GB
3 reviews
0 helpful votes
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Great price, you must fly this airline!
September 11, 2022
Updated review

Great price, you must fly this airline! New planes and great customer service, good food - I will definitely fly Aer Lingus again!

Date of experience: September 11, 2022

So quick and easy, I will book with you guys again!
September 11, 2022
Previous review

So quick and easy, I will book with you guys again! Thank you!

Date of experience: September 11, 2022
New York
1 review
0 helpful votes
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Excellent, quick and easy to use this website. I've used CheapOAir for many flights and have always appreciated how easy this site is to use. Also, several times when I had a flight issue, the CheapOAir representatives always were very courteous and helpful in resolving my issue.

Date of experience: September 11, 2022
Colorado
1 review
0 helpful votes
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Good experience
September 10, 2022

Good experience. He was so helpful very kind knowledgeable.

Date of experience: September 10, 2022
New York
1 review
0 helpful votes
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The site is user friendly
September 10, 2022

The site is user friendly. I use it every time! The bundles makes things easy. And if you call you can save even more sometimes.

Date of experience: September 10, 2022
Texas
1 review
0 helpful votes
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I really like cheapoair
September 10, 2022

I really like cheapoair. It is user friendly. It is an easy web site to use

Date of experience: September 10, 2022
Canada
1 review
0 helpful votes
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The flight booking service is very efficient and helpful. I usually find a flight/price I am satisfied with, and it's typically better to book through this service than through the airline itself.

Date of experience: September 10, 2022
North Dakota
1 review
0 helpful votes
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Had a wonderful experience with CheapOair.com, it was easy and fast to book a flight. Thanks

Date of experience: September 9, 2022
Texas
1 review
0 helpful votes
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I was very satisfied with the service I received today starting with booking online, then I had a few questions and request from customer service again they were very helpful with answering my question and helping me solve my problems.

Date of experience: September 9, 2022
Ecuador
1 review
0 helpful votes
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Muy rápido el proceso, eficiente y eficaz, estuve tratando de reservar por mas de tres dias en la misma aereolinea sin éxito, acá lo hice en menos de 10 minutos.

Date of experience: September 9, 2022
Louisiana
1 review
0 helpful votes
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QUIT CHANGING MY FLIGHT INFORMATION...
September 9, 2022

QUIT CHANGING MY FLIGHT INFORMATION... ALSO WHAT HAPPENED TO MY ORIGINAL BOOKING EMAIL ON AUG 12TH.! I HAVE TO KEEP BABYSITTING YOU CHEAPO AIR. CRAPPY

Date of experience: September 9, 2022
CustomerService C. CheapOair Rep
over a year old

Our apologies for the inconvenience, however, the airlines make changes in their operations and we have no control over that.

Wisconsin
1 review
0 helpful votes
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We have used CheapOAir several times for national and international flights and have always received the flights we wanted at reasonable pricing.

Date of experience: September 8, 2022
Pennsylvania
1 review
0 helpful votes
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Thank you awesome for website help find a good price

Date of experience: September 8, 2022
El Salvador
1 review
0 helpful votes
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Excelente servicio, todo muy fácil y las mejores tarifas, gracias.

Date of experience: September 8, 2022
Philippines
1 review
0 helpful votes
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Ok thanks, it was fair
September 8, 2022

Ok thanks, it was fair. Hopefully the prices are always compatible And on call customer service need further improvement

Date of experience: September 8, 2022
KR
1 review
0 helpful votes
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I had to do the process a few times and it didn't work on my phone app. So I had to go to my computer to make it work.

Date of experience: September 8, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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