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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Customer service always available and nice to talk with them.
Todo muy bueno, enseguida de hacer la reserva me enviaron a mi correo los detalles del vuelo
I was able to find the right price I was looking for and get tickets online and on my phone.
It was very easy to use. Thank you It was helpful and had a lot of options too.
It was very easy to book the flight, the price it was okay I will recommend to everyone.
The booking was simple and quick and the air fares were competitive.
I always find tickets at lower price, I bought ticket for everyone one.
The best price all the times, easy to be in contact with them. Always answer professional.
No discount can't use my Alaska airline credit.not not good
I had ease in making my reservation and every step of my travels went smoothly.
Never had a problem with this site at all!
It was easy to figure out
This my first time to choose your airline, it's look nice and friendly!
I have used cheap o air a few times and have had a great experience.
I like that I can book seats on the flights now, in advance. Everything works well.
I got a great deal on a last minute one-way flight ticket!
Always a good experience. I'm satisfied, thank you. Excellent prices and attention. I recommend 100%
It's been good so far. I received a phone call after I booked asking me to verify info. I was a little concerned about that. Didn't know if it was a scam.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

