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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Très satisfait de mon expérience avec CheapOair, le site est sécurisé et bien détaillé. Je recommande tout le monde à utiliser ce site hyper sécurisant de CheapOair. À très bientôt.

Date of experience: December 6, 2023
New York
1 review
0 helpful votes
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Nice experience, no problems,no issues so far so good Thank you very much.

Date of experience: December 5, 2023
Bahamas
1 review
0 helpful votes
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Very easy to use
December 6, 2023

Very easy to use. Thank You Great Job! Navigation was also easy

Date of experience: December 5, 2023
Bangladesh
1 review
0 helpful votes
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It was an appreciable experience
December 6, 2023

It was an appreciable experience. Would love to have an amazing journey day with this booking. Thanks for the quick and amiable assistance

Date of experience: December 5, 2023
California
1 review
0 helpful votes
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Where my boarding passes?
December 13, 2023

Where my boarding passes? The chat bot mentioned a check in service. Where can you find this service?

Date of experience: December 5, 2023
CustomerService C. CheapOair Rep
over a year old

Boarding passes are obtained on the airline website 24 hours before departure using the airline confirmation #. This can be found on your email we sent and is 5-6 numbers and letters.

New York
1 review
0 helpful votes
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But there is not easy option to convert my mileage points to credit

Date of experience: December 5, 2023
Kentucky
1 review
0 helpful votes
Follow Carolyn B.
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Very good very nice we checked everything before searching the flights cheapoair best site for travel

Date of experience: December 5, 2023
Maryland
1 review
0 helpful votes
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Good service but need more information about how to know immediately my trip

Date of experience: December 5, 2023
Pakistan
1 review
0 helpful votes
Follow Lauren R.
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The best for prices and its very convenient too for booking.I'm a frequent customer of cheapo air and I really love it.

Date of experience: December 4, 2023
DO
1 review
0 helpful votes
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Thank you for helping me, I'm unable to see my flight on the app it shows as if I never reserved it

Date of experience: December 4, 2023
AE
1 review
0 helpful votes
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It was easy, fast and convenient
December 4, 2023

It was easy, fast and convenient. The booking procedure was easy to follow with clear and precise instructions. Thank you.

Date of experience: December 4, 2023
Florida
1 review
0 helpful votes
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So far has been good and looking forward to our travel.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
Follow Carolyn A.
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Love CheapOair, thank you, very good experience, never had any problems, will always use

Date of experience: December 4, 2023
Qatar
1 review
0 helpful votes
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Awesome rates!
December 4, 2023

Awesome rates! I am glad I saw this site online. Pls continue giving good affordable rates.

Date of experience: December 4, 2023
Colorado
1 review
0 helpful votes
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It was quick I have used them several times over the...
December 4, 2023
Updated review

It was quick I have used them several times over the years same price as directly to the airline

Date of experience: December 4, 2023

It was quick
November 30, 2023
Previous review

It was quick

Date of experience: November 30, 2023
AE
1 review
0 helpful votes
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It was quite challenging because I am calling from Dubai and your customer service number is not toll free…

Date of experience: December 4, 2023
Philippines
1 review
0 helpful votes
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Easy to compare prices/rate and fast hassle free to book a flight

Date of experience: December 3, 2023
California
1 review
0 helpful votes
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Easy as it can be over all process therefore I highly recommend or suggest my friend as well my colleagues to go through you for future booking
Wishing you all the Best
Thanks.

Date of experience: December 3, 2023
Texas
1 review
0 helpful votes
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Es la primera vez que ocupo está aplicación y no puedo dar mi opinión hasta usar todo el servicio

Date of experience: December 3, 2023

Es la primera vez que ocupo está aplicación
December 4, 2023
Previous review

Es la primera vez que ocupo está aplicación

Date of experience: December 3, 2023
Australia
2 reviews
3 helpful votes
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It was quick, and easy, to use the booking system.

Date of experience: December 3, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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