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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
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Good and fast, with a lot of options
And deal offers. I was able to use the promotion
Discount right away and appreciate it so much

Date of experience: April 7, 2024
Georgia
1 review
0 helpful votes
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Easy to book flight and receive updates on flight and other services available.

Date of experience: April 7, 2024
New York
1 review
0 helpful votes
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It was a virtual help
April 17, 2024
Updated review

It was a virtual help.
I was charged twice $25 but I only bought one ticket and one time insurance. I wanted to ask why I was charged twice.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2024

Great service
April 17, 2024
Previous review

Great service - thanks

Date of experience: April 6, 2024
Florida
1 review
0 helpful votes
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Excelente atención gracias por su ayuda los recomiendo

Date of experience: April 6, 2024
Maryland
1 review
0 helpful votes
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Very Easy to navigate and gives you more flexibility and flights options

Date of experience: April 6, 2024
Mongolia
1 review
0 helpful votes
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Найз нь энэ санал болгосон маш гоё юм байна. Санал болгосон найздаа маш их Баярлалаа. Дараа дараагийнхаа аялалд байнгын хамтарна аа.

Date of experience: April 6, 2024
Arizona
1 review
0 helpful votes
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Kept loosing my spot and had to start from scratch probably operated error

Date of experience: April 5, 2024
Pennsylvania
2 reviews
0 helpful votes
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Cheapoair is a easy site to navigate through and good pricing

Date of experience: April 5, 2024
Peru
1 review
0 helpful votes
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Good and fear to the public anyeher to yh world what world what rlse can I tell you just be original yhe words change here when you tipe 50 caracters you are insane stop asking more questions it is anoing thanks.

Date of experience: April 5, 2024

Good and fear
April 15, 2024
Previous review

Good and fear

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Good makes flights easier and have the best prices

Date of experience: April 5, 2024
Alabama
1 review
0 helpful votes
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I selected a different airport to fly out of.

Update: yes it's been resolved but it's costing me an extra $175.00
So no, cheapo air stinks.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We show this concern has been resolved.

Colorado
1 review
0 helpful votes
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Excelentes servicios y calidad muy buena atención.

Date of experience: April 4, 2024
DO
1 review
0 helpful votes
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Excelente el servicio, es mi primera experiencia y ha sido muy fácilm

Date of experience: April 4, 2024
Virginia
2 reviews
0 helpful votes
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It was successful and the assistant was most helpful and pleasant

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
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I really like this website it's very cheap tickets

Date of experience: April 4, 2024
Illinois
2 reviews
0 helpful votes
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Very good!
April 14, 2024

Very good! My experience with Cheap Oair has been great. Will recommend to friends and family! Thank you for your assistance.

Date of experience: April 4, 2024
Kuwait
1 review
0 helpful votes
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I arrived at the airport and my flight that I booked and paid for DOESNT EXIST

How can you sell a ticket to a flight that doesn't exist? Horrible business practice.
Now I risk legal issues and losing my job because of not having this flight.

Date of experience: April 4, 2024
CustomerService C. CheapOair Rep
over a year old

This is being reviewed. This was a code share flight and is listed on your confirmation that you needed to be checking in with the airline Air Arabia and not Ethiad in case that was the issue.

Argentina
1 review
0 helpful votes
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Regular sin mas, no quiero agregar más comentarios

Date of experience: April 4, 2024
Nevada
1 review
0 helpful votes
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Excelente 👌 me gusta fue rápido y muy fácil hacer esta compra gracias

Date of experience: April 4, 2024
Philippines
1 review
0 helpful votes
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Very convenient; but I hope in the future to see details in booking such as Gate and Terminal and the charged kg of baggage

Date of experience: April 4, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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