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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Very good, i have been using you for years. Thanks. Very good experience.
Very good price for this trip and not hard to book. Great expertise.
Good service with no issues. Everything worked out like expected
Smooth operation so far. No hiccups as of this date………. ……………….,,,.,,,……..
Booking is Easy! Cheap air prices. First time using this app. Someone referred me to cheapoair. Thanks
Nice, on target. I had several options. I want to have frequent customer discount
Great ap and cheep prices and no problem booking it no more to add
Very efficient and accurate and cost effective. I recommend it
Very good services.and very fast responding. I never have any problem with this company.
I always book with cheapoair, it's been always easy and friendly 😌.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

