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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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This is my first time flying with cheap air. Customer service handle question professionally
Awesome pricing and easy navigation. Price alerts are great
Their updates are on time through email. They gave you good choices. Nice job!
Booking was so easy and very fast and I did like the payment option as well
All team players were helpful and kind Helped till I was satisfied. Great customer service
Awesome service.Pretty straight forward.
Full package premium service!
I like I love buy my tickets 🎫 because is ease in keep going whith me thank you
I was able to get the flights taken care of. A little more than what I wanted to pay but I live in a remote place.
Very accommodating and friendly. Patient with any and all issues, should any arise. However, I'm just noticing that I wasn't charged for insurance, and I did check that box!
Excellent thanks easy access love it.good choice practice
Great app and user friendly! Thank you very much for an easy way to book tickets internationally. Its pocket friendly as well.
Love the fact
Everything it's very clear to understand
And it has different choices
Good service, good price good choice of airlines. I would always check with Cheapoair first
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

