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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I AM livid. I will never ever ever use this site again! Made reservation, than you called back and changed the price. RIDICULOUS!
The sales rep was very knowledgeable and very pleasant and answered all our questions
You did not book my meal or seat otherwise it was efficient on the app. Could not book online
I had a simple question.
Base in the the reservation flight I need to know what is my bag allowance?
It easy to book, after looking at other air line prices. And using Air Canada was a better choice that other airline with no company names of the airline.
Very good! Fast and clear instructions. Quick proceeding to checkout.
Very professional staff,, flight was pleasant and friendly staff
Easy booking semi easy to navigate website. Affordable airfare and nice flight options
Great and easy to use, easy to understand and cheap fares. Great service
Bad and uncomplete information when booking this flight, also adding a lot of extras on top of the original fee, where it should be there to be seen before making this booking. Poor web site design and deceitful ticket pricing.
Without problems,easy to navigate this site,will recommend it to anyone
Very quick I love it n nice place to get your tickets I really recommend
Very relaxing and convenient
Great customer service
Friendly environment
The experience has been great so far and the customer service agent has been very helpful.
Very easy to navigate the website to book flights, hotels and move through the whole process easily.
So far so good we are excited for this anniversary trip
This is the first time for a bundle
Not helpful in helping me buy upgrade tickets from economy coach class to economy main cabin. Just lazy. Quoted me $700+ for this upgrade even though we have paid extra for reserved seats already. CheapOAir assigned us 20A & B but we were given 30A & B. That's a scam!
Great app and customer service is great. Would recommend it to friends and family
Good service 👍 English Language & Usage
I would like to use your discretion
Asked 7 years, 5 months ago
Modified 7 years, 5 months ago
Viewed 10k times
2
At work the other day, I was making something and wanted a senior person's opinion on my creation for Steve. I said "Hey Steve, can you take a look at my hat, I'd like your discretion." He said I should've said "...I'd like your opinion."
Now, because it was Steve's job to make the hat, and I was assisting him. I think perhaps I should've said something along the lines of use your discretion. Or may I use your discretion. Something like that. As in, it's his decision whether or not the hat is good enough, gauged through his professional opinion.
This has been eating away at me for days!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members