On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy booking. Site user friendly for all levels of online use.
Easy to filter and select your options. Good prices comparing with other Apps.
I haven't experienced with this company before but it today experienced really good and helpful.
All went well so far.will be in contact with you soon.my wife don't like it but got to go
Very easy, and cheaper than the other ones! It's not the first time that i've chosen cheapoair for my booking, and traveling needs! You're top!
Great service so far, really easy to understand and follow directions on what worked best for me.
Great, fast and easy service. Awesome. Have used before, using again, and will definitely use in the future.
Saved my weekend…thank you.
When I went to seat confirmation it wouldn't allow me to choose seats. So I called and it said you I can choose 24 hrs before flight. That is too late to find out if I can get an aisle seat or not. I need an aisle seat, it is a very long flight.
Everything has been going well and would hope it continues throughout my trip
I was a little suspicious of the phone call for checking -in prior to my trip, but the service was professional and friendly.
It was quick & easy. They were very courteous & listened to all I had to say.
Always cheaper flights and easy to use app
I use it every time I travel.
Price changes for Frontier Airlines are ridiculous and unexpected. The carryon luggage fee is crazy.
CheapOair was a fine experience.
Great website. Easy to use and offers lowest flights to choose to.
Super friendly customer service! The company is offering state-of-the-art interaction
I like the price of the flight tickets and the prices cheap air has
It is second time to get my tickets a good price on this page thankyou
Really cheap flights. Just like their name, it's indeed cheap!
Fabulous, I always use the same company. Love their services all the time...
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members