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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It appears very fast & easy. I get it fast when I need it. The price is reasonable. Most of the time I find the help I need. Usually the help you need at critical moments & when you get it, it is excellent, joy of life on an urgency & emergency situations, it becomes pleasant in disguise. Promises made & kept is very important as I find it at CheapOair!
I like this app thank you bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye
It has been my pleasure and I will be using this agent from now on..
Great quick and easy to use. I was able to book a rental car in no time at all.
I have requested vegetarian food when i booked the ticket, now in itinerary it's saying non vegetarian food! I need pure vegetarian meal. Is this your common practice?
I have many to book tickets on cheapoair.com and I always like the price and the service. This is the best choice for anyone who offen traveling.
Excellent service,very accurate information and super simple and helpful
Very expensive Very little luggage allowance Very expensive fee for luggage
Thank you for your feedback. Baggage fees are mandated by the airline for the type of ticket you purchase which we as an agency do not control.
I have had a good experience with them in the past. So why not travel again with them
Good experience,easy to manage and try to uae it for the future
👍 so smart n considerate. The customer service was so good I gave her 5 star she's the best I have ever come a cross ever. She gave me good price n make sure I will have no worries in airport flight connections
There is no problems like with the two other major airlines.
Great website to use and ease of access, i have used cheaponair for most of my booking
It was fast for me to get a air flat and want to see how your business was
It was just fine, no issues and very was y to do. Person was nice on phone.
The Telephone Agent was very thorough and extremely helpful!
Good
Don't know y it needs to b 50 whuteverz. The young lady was patient and helpful. Regaurdless of my difficulties even knowing which airport I would b leaving from. Anyways yeah tha service was on point. I just hope I can make my flight kuzz I don't have a physical copy of my i.d. and have to deal with TSA go be able to board this flight. Wish me luck.
Cheapoair always gives the best prices and its easy to use. It also provides alternatives and suggestions that helps.
I have used this service before and was happy, however recently I had a ticket for a trip and I fell prior to the trip. I have 5 broken toes. So I cancelled my trip. I had purchased 'insurance' in case something like this happened. What a joke! They gave me a credit for another flight and now I read on the credit invoice that I cannot get a refund. It's all a scam. I tried to call cheapoair and was on hold for a long time. In addition to the scam of the insurance I have also noticed that the purchase amount on my ticket does not match up to my invoice from my CC. There are fees galore on my CC statement for CheapOAir. I will not use this company again.
Cheapoair does not work with insurance, you needed to file a claim with Tripmate if that is who the policy is with, the insurance company is responsible for paying out the claim. You can find the policy # and the details on how to reach them via the PDF file that was included in your confirmation.
Good!great excellent choice for flying and taking trips awesome
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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We are the travel agency so you need to go to the airline website and request that specific meal not everyone offers it.