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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have been using CheapOair for at least 10 years and they are totally reliable. I highly recommend them!
Very helpful good customer service easy understanding fast cheapest prices
Moses is amazing! Very helpful and patient
We will gladly recommend him to our friend
Easy peasy-i highly recommend cheapoair. Ive used them for all my flights and never been disappointed.
Good and prompt services everytime for international and domestic travel search
Was okay, however my account was as debit a second time and I did not approve it
It was great until I get multiple calls from your agent trying to push other options/ insurance for me to purchase. I tried to decline politely but she just kept pushing until I told I feel being harassed by her.
So far I have had very good luck finding a flight I need and at a good price
First time user. I git waylaid to the CheapOair website. So that is what I got.
I booked the flight, but have been hearing directly from the airline about updating, etc. I'm confused about who is in charge.
Good job I received help to choose an affordable flight and I was relieved that I am able to go on this trip
Very much impressed with the booking site and cheaper prices
It's very nice thank you Company the service is very good he's very nice. I like this company.
How much total cost before I pay but all in all I have no 50 or more things
Love this trip so much my sister and brother use this trip forever
Easy, fast, good options was my personal experience with cheapOair!
Good customer service, better price, easy progress …………..
So far it was ok to use just need my boarding passes then I'll ok
Good so far because price is very reasonable comparing to other travel agents. Plus they were very easily communicable.
Good so far because I'm still travelling. Once I completed the whole trip would know the full comments
Booking was extremely easy. Customer service was very helpful on a previous booking.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members