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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Relatively reliable seller and good deal comparing with other ticket booking company.
Hasta el momento no he tenido inconvenientes para reservar por aquí lo recomiendo
Excelente buena experiencia lo recomiendo económico y garantizado
Easy to follow. Tickets were immediately sent to my mum's email.
Very complicated. I can't find the seat confirmation despite having paid for it.
The best trips i find it here. Most of the vacation's trip tickets i got it from here.
I bought a travel protection and the policy number was not clear,and I suffered to just know the name of the insurance and seek help for my claim
CheapoAir always gets me prices where even directly through the airlines I can't get. Furthermore when we went through lockdown in 2020 they refunded my airfare, whereas my sister, who booked through Delta (Australia to Bahamas$$) had to eat her loss.
Ease of use and availability. I needed to move the dates of my flights due to meeting changes, and there was no issue in doing so.
Good and very smooth and no issue & problem encounter. Good job guys.
Good Very easy to book. Everything was self explanatory. And visual
Your representative was thorough, pleasant and informative
He had my information and offered the appropriate service
Good Friendly Service. I have used this service few times in the past with the same result
I rented a car for September 10-20,2024 with Fox Car Rental. Upon arrival I was told that the company didn't accept debit cards. I had to rent a car from another service.I was told I probably want received my money back bc of your written policy. This is not acceptable and in the future I will not use your services. That's my reason for a low rating. I hope someone will have a heart and look into my situation.
Our apologies for the inconvenience, we did provide the credit card acceptance policy while you were booking the car. You booked a non refundable rate and it is upto the car company to give the refund as we must follow the their rules. You will need to speak with Cheapoair customer service for assistance.
The price is high, but there are not a lot of choices for buy tickets
It was my first to get flight at cheapoair. It was fast and easy
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
All the information was located on the email we sent, also you could have called us and we would of provided all the information. If you still need it please let us know. www.tripmate.com