Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Change.org

Change.org

1.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Change.org?
grey stargrey stargrey stargrey stargrey star

Change.org Reviews Summary

Change.org has a rating of 1.4 stars from 151 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Change.org most frequently mention credit card and social media. Change.org ranks 24th among Petition sites.

service
31
value
28
shipping
11
returns
13
quality
25
This company does not typically respond to reviews

We monitor reviews for authenticity

Washington
1 review
14 helpful votes
Follow Heather F.
Unfollow Heather F.
Share Review
Report Review

They are NOT a not-for-profit. They sell your information to third party companies.

Date of experience: November 13, 2016
Zo S. — Change.org Rep
over a year old

Hello Heather. Change.org is social enterprise and a certified B Corporation. We do our best to be transparent around how our business works and have a section of our site dedicated to this effort. This can be viewed here: https://www.change.org/about/business-model. If you have any questions that we can help answer, please visit our help center at help.change.org.

North Carolina
1 review
13 helpful votes
Follow WTFiswrongwiththisworld D.
Unfollow WTFiswrongwiththisworld D.
Share Review
Report Review

I was so upset at the killing of HARABE ( REST IN PEACE and known you have changed the world!) that I ( against intellectual judgement) decided to sign the petition. Feeling good about this support, I was immediately disturbed at the next page asking for a donation, with a sympathetic claim that a donation could make a difference.
This prompted me to start a petition for CHILD ENDANGERMENT charges against the parents of the boy who fell in with HARABE because of the allegations they may seek damages ( sue the zoo) for the zoo not preventing the boy from accessing the area.

Week, guess who was not allowed to start a petition for this cause.

SHAME ON YOU change.org. You money grubbing bastards!

I hope someday there will be a petition to shut you down and then finally a good change will prevail.

Date of experience: June 1, 2016
Zo S. — Change.org Rep
over a year old

Hello, thank you for the feedback; I am very sorry to read that you had trouble creating a petition about this cause. This is not something that we would block based on the information that you have provided. It sounds like there may have been a technical issue. If you are still interested and having trouble creating a petition, please contact our Help Center at help.change.org. We'll take a look and figure out what could be causing the issue. Thanks! Zo

Illinois
3 reviews
22 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

All they will do is steal your money on a monthly basis. The cause that you think that you are giving to will not receive your money. They need to be investigated because their business practices are bordering on illegal.

Date of experience: May 31, 2016
Zo S. — Change.org Rep
over a year old

Hello Nancy - thank you for the feedback; I am very sorry to hear about the confusion. It sounds like you signed up for a reoccurring promotion of this petition. If you haven't already done so, please contact our Support team at help.change.org. We'll take a look at your account and make sure you are changed to a one time donation. Thanks! Zo

Canada
1 review
17 helpful votes
Follow Lorraine R.
Unfollow Lorraine R.
Share Review
Report Review

Uninformed petition
April 26, 2016

I was just given the opportunity to sign a petition asking that the health care system pay for items like false breasts and such for persons who identify with the opposite gender but don't choose to have the surgery.

This peeves me no end and I'll tell you why. I have MS and if the day comes when I need to use a wheelchair, I'll have to pay for it myself. I have to use catheters to urinate and I have to pay for them myself. Liberal PM Paul Martin rejigged the eligibility criteria for getting a CPP disability pension so that only persons who'd gotten disabled very quickly and had been making CPP payments in full could apply. That left me ineligible because, being honest, I'd gone on working part time as long as I could.

So I won't be signing change.org petitions in future either, as I know from my own unpleasant experience that this was an uninformed petition. How many that I signed were similarly false?

Just want to clarify my review. I'm Canadian and the petition that peeved me so much was directed at the Canadian health care system.

Date of experience: April 26, 2016
Michigan
1 review
12 helpful votes
Follow Leonid T.
Unfollow Leonid T.
Share Review
Report Review

Now 98 of my 980 email inbox are petition spam and 142 of them are of endcitizensunited a PAC that is raising money to illegalize the act of PACs raising money. I have edited the wikipedia page of change.org to include references of its spamming which are quickly reversed, probably by that greedy downie jennifer dulski herself.

Date of experience: November 12, 2015
Colorado
1 review
7 helpful votes
Follow Lucy Y.
Unfollow Lucy Y.
Share Review
Report Review

Not that bad...
October 18, 2015

I'm sorry, but a lot of the you posting reviews here are being ignorant... Change.org is not posting these petitions themselves. In reality, any user that signs up can create a petition about any cause. There are even ones you don't agree with, but you don't have to sign them.

And no, not all of the petitions on Change.org are about unimportant things. If you browsed around the website you would see that.

I admit I don't know the website well enough to say I know everything about it, but I've been using it for a couple years and have known about it even longer. I have not had too many problems besides the fact that they send out quite a few emails and you have no say in how many they should send to you per week/month. They may be selling your information, but because I use Gmail I receive none of the spam and therefore don't really pay attention. You might not be unchecking the boxes that say you want to receive emails from the organization that started the petition, but that is not called 'selling your information'. That would be your fault.

I agree this website needs a LOT of improvement. Currently, the only way to contact Change.org is by filing a help ticket. And to find out where is not very user friendly. To file a help ticket on Change.org scroll down to the bottom of the page and click 'help' on the very bottom. In the top corner of the screen you will see 'submit a request' (this method is subject to change).

The only way to share your suggestions through website is if they ask you to take a survey. You could also send your suggestions as a help ticket (which I did and they said their thanks and "I will pass this on to our product team for review and consideration.")

I really hope they decide to improve their website and make it more user friendly.

Date of experience: October 18, 2015
New Mexico
119 reviews
445 helpful votes
Follow Susan J.
Unfollow Susan J.
Share Review
Report Review

Not only was Change.org unwilling to do anything other than mine my data and the data of every person who signed a petition, without our knowledge or consent, I was unable to get signed petitions from them to forward to the addressees of the Petitions. What I did get, and what the petition signers got were many requests for money in the nature of, "pay us $20, and we'll send your petition to 20 more people", etc. The Change.org website was dysfunctional, and there are no Change.org employees willing to help, speak to a petitioner, respond to an email from a petitioner or correct errors. I found more than four (4) separate alleged mailing addresses for the company, and letters always came back "Return to Sender, Not Deliverable". Ben Rattray may be the CEO, but his niche marketing of using social justice as a means for creating a revenue stream is a failure, a rip off and a fraud, lacking any transparency or accountability.

Date of experience: September 23, 2015
New York
1 review
9 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Gay marriage
June 27, 2015

After swing the email commending that the federal government thinks gay marriage is legal. This is the destruction of the moral decay of this country. The love
Between a man and a woman, a man and man
Or a woman and a woman is great. But marriage between a man and a woman should be honored as a sacred place for marriage. No disrespect to any gay person but what an organization like change.org give the one sided view. I'm glad I'm Roman Catholic in my beliefs
It will never become part of my belief

Jts
Pittsburgh pa

Date of experience: June 27, 2015
California
1 review
13 helpful votes
Follow Frank B.
Unfollow Frank B.
Share Review
Report Review

I signed petition for a teen girl that was killed by a psychopath cop and they got like 300 signatures and wanted donations to promote the story I guess. Then they send me an email for a chick-fil a petition to save the chickens and they had ******* signatures. That is just sick and they seem to promote save the chickens aggressively. I feel dirty even going there.

Date of experience: November 28, 2014
Australia
1 review
11 helpful votes
Follow Gretchen L.
Unfollow Gretchen L.
Share Review
Report Review

I've been trying to support a couple of petitions for some days, but as soon as I go through the process, I get a message that they don't support my browser... and go on to recommend that I use one of the browsesr that I'm already using! I don't know whether I've duplicated, trebled or quadrupled my signatures: I suspect they haven't accepted any of them, because they are so anxious to persuade me to download the Google Chrome program that I'm already using. I'm certainly not receiving the usual "thank you" and to please "let zillions of friends know that you have signed this petition,," Perhaps I should start a petition suggesting that Change, org set their own house in order... get their act together, and stop wasting our time by their own inadvertence.

Date of experience: October 26, 2014
Brazil
1 review
10 helpful votes
Follow Alessandro S.
Unfollow Alessandro S.
Share Review
Report Review

Financed by the same transnational elites that sponsor the civil unrest at Ukraine and Syria. Not a NGO at all, but merely a front for the furthering of the agendas of the western powers and it's backers.

Date of experience: March 21, 2014
California
4 reviews
26 helpful votes
Follow Eric G.
Unfollow Eric G.
Share Review
Report Review

I am a bleeding-heart liberal (except I don't support legalization of cannabis), but this website is atrocious.

I am 6' 8" and created a petition one day for more leg room on coach flights. Without my permission, they gave my name to dozens and dozens of third parties.

The last thing they want to be is optimistic. I suffer from depression but they still make everything sound scary. I've been much happier now that I no longer receives these parties' emails. My experience led me to conclude that if the Civil Rights Movement had taken place today, Billie Holiday's "Strange Fruit" would have been its anthem instead of "We Shall Overcome."

Not only that but I, like other reviewers here, had no luck with my petitions. They are very much pick & choose about whose (and what) petitions they decide to support.

Date of experience: March 3, 2014
Washington
4 reviews
28 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

THEY HAVE AN AGENDA AND ITS NOT POSITIVE! This site is not Valid. It allows its results to be TAMPERED WITH AND MANIPULATED! They are a farse and should be held accountable for tampering with results! DO NOT SUPPORT THIS WEBSITE.

Date of experience: February 26, 2014
Hawaii
3 reviews
28 helpful votes
Follow Skye C.
Unfollow Skye C.
Share Review
Report Review

Have been hacked twice recently, both times immediately after signing change.org petitions via Facebook even though I have virus protection. Co-incidence? I don't think so. Did you notice that an ad SUPPORTING Keystone XL as one of petitions they offer? Social change needed? Yes. Petitions a great way to make your voice heard? Yes! BUT NOT VIA CHANGE.ORG! Unfortunately they've sold out to the big corps. I'll sign petitions elsewhere and vote with my pocketbook, but not via 'Change'.)'(

Date of experience: February 24, 2014
New Hampshire
5 reviews
25 helpful votes
Follow Regina C.
Unfollow Regina C.
Share Review
Report Review

I have used the service for petitions and find the staff and support very helpful. I have also made some great connections with people who share similar views about important social issues.

Date of experience: January 28, 2014
Virginia
2 reviews
13 helpful votes
Follow ben s.
Unfollow ben s.
Share Review
Report Review

Sorry there is no box for zero star - so selected the lowest
The intention is good, but exercution id pt-poor
It is nearly impossible to post a pertition.
It is nearly, no - impossible to get tech-assistant.
It is disigned to discurage people from submitting a pertion.
One can say that this site may be funded by the the fed to discourage people from speaking up / out.

Date of experience: November 26, 2013
GB
1 review
9 helpful votes
Follow NICK G.
Unfollow NICK G.
Share Review
Report Review

Whilst I have signed several petitions that are worthwhile causes I refused to sign one recently as I felt there was a hidden agenda and other implications which were not shared openly with us. I felt that the owner of the petition had their own personal agenda which they were not making clear to us deliberately. I would advise not To just blindly sign anything that appears a moral black-and-white but to be careful what you wish for as the saying goes. If the information is not explain clearly either on change.org or on a parent website then do not sign. This will lead to more transparency and help us make up our own minds. As I say I have signed many petitions which are worthwhile but beware of hidden agendas. As regards change.org themselves there is a web page that appears after you sign Asking if I you would like to spend a considerable sum to petition other persons who may or may not sign it. This is crass and exploitive marketeering and a charitable platform should not be used to make a profit. Reject it immediately. We are trying to help people not line their pockets. Good but be careful

Date of experience: August 31, 2013
Virginia
2 reviews
8 helpful votes
Follow chris c.
Unfollow chris c.
Share Review
Report Review

Over use
July 16, 2013

Over use. They send a petition for everything! I think people just sign anything and dont even check what it is... they signatures should not be considered legit! This site will petition for anything.

Date of experience: July 16, 2013
California
6 reviews
51 helpful votes
Follow Julia M.
Unfollow Julia M.
Share Review
Report Review

I just realized how dangerous, not just buggy, this site is, seeing today a case of a lynch mob victory. You can easily fire somebody from a job and destroy their life based on pure allegations you put on change.org, anonymously, just because media are going to spread it. What kind of "social change" is that? I wish there were negative stars here.

I also always google the case before signing any petitions. A number of times important facts in petitions on change.org are distorted or omitted. Anybody can post anything, manipulate people to sign, and manipulate media to spread rumors, no facts are verified. Those whose petitions are valid and scream for help don't benefit from it at all. The site should be renamed into "libel.org" or "lynchyourenemy.org".

Date of experience: June 22, 2013
Mississippi
1 review
7 helpful votes
Follow Jenny C.
Unfollow Jenny C.
Share Review
Report Review

Basically, anyone say whatever they like about whoever they like. They do not verify any of the information that people petition for! A site that allows themselves to be used this way, well, whats the difference in change.org & facebook?

Date of experience: April 4, 2013

From the business

We live in an amazing time, when the opportunity to make a difference is greater than ever before. Gathering people behind a cause used to be difficult, requiring lots of time, money, and a complex infrastructure. But technology has made us more connec...


change.org
Founded in 2007
San Francisco, California