Change.orgReviews 151

We donated to Change.org in March 20. We found it to be a recurring monthly charge, even though that wasn't our intention. So on the day the money was taken again in July 20, we followed the advice and went to our membership on Change.org, and cancelled the monthly recusing charge. I watched my partner do it and get the confirmation. But again this month we have the same re-occurring charge. There is no possible way to contact a actual human being at Change.org to try and resolve this, so we cancelled the Credit Cards with our Bank, and this will stop them from taking another payment next month. We think Change.org is ripping people off and they need to ‘change' there ways. No more $$$ donations ever again to them.

After you sign a petition, you're offered the chance to pay Change.org to advertise the petition to a wider audience. I have only ever used this "chip in" feature but was billed for a monthly membership program. Disputing this charge with PayPal had no effect. The change.org website allows you to cancel the membership program, so be sure to check if you were enrolled in the program after chipping in and cancel if you didn't intend to do so.

I donated to a cause I believed in. Did not sign up for recurring monthly payments. Followed instructions on how to cancel. Went to settings + membership. Membership tab says I need to contribute to join. I'm already a "member!" I emailed several times, first time I got a "catch all" do not repy another time they emailed me back the original email they sent me thanking me for donation. I even called the Change.org telephone number that was listed on my credit card statement. Of course a voicemail saying you can't leave a message. I ended up contacting my credit card company to put a stop to unauthorized monthly recurring payments.

As a petition signer, to help a particular cause, I am asked to share or contribute financially, I choose to share it, then I am asked to sign more petitions, not one or two but 10 more petitions. It's a waste of peoples time to have to read throughout 10 more different petitions to be able to decide if it's something you want to get involved with or not. Please stop this harassment. Bottom line is it completely defeats the purpose of the program in my opinion.

Be careful when contributing to a cause on this site. I thought I was making a one time contribution to promote one cause but to my dismay, there was another charge the next month. I looked back through my junk mail and right after I got the email thanking me for my "one time contribution" there was another email welcoming me as a member and reading further in the email it thanked me for a monthly reoccurring payment. I did not authorize nor would I have authorized a monthly payment. I do not have the kind of money to contribute monthly.
So be careful. I personally would not take the chance. I will never contribute to this site again.

I signed a petition that was advertised on Twitter. The petition was on change.org. There was a solicitation for contributions that popped up and it looked like it was to support the petition cause. It said with my contribution they can reach more supporters. However, after I made my contribution, I discovered the contribution went to change.org as a "membership fee", and doesn't show any connection to the petition organization I wanted to specifically support! In addition, they automatically make it a monthly contribution! We all understand that they want to get paid but I feel this was either a very sneaky miss-representation and a poor business model.

If you are just looking for numbers for your petition and have the money to promote it then change.org's computers, robots and artificial intelligence will provide that for you. But if you are looking for quality and actually expect a human being at their organisation to help then you'll be clean out of luck. I started a very Canada-specific petition. So where were our paid promotion dollars directed? Well to the US and UK of course. After getting nowhere with a series of customer service people, I e-mailed CEO and founder Ben Rattray. He was on paternity leave but referred me to the company's acting CEO who told me, and I quote, "When a petition gets paid promotion it should only be shown to people from the same country as the promoter." Great, just what I would expect. So back to a customer agent who basically tells me that the acting CEO gets confused about details and has it all wrong. The actual policy he said, and again I quote is "... the investment promotes the petition all over the platform for any english speaker who can find it." He then added "However, now that you know you can request for your signatures to be limited geographically." So I make the request, only to be told by yet another different customer service agent that "Paid promotions work very different and we can't limit the promotion to just Canada at this point."

https://www.change.org/p/fbi-help/dashboard?source_location=user_profile_started

This joke of an organisation is interested in one thing and one thing only: making money. And they must be making tons of it off the backs of sincere people who are passionately trying to promote the cause they believe
In. Are you listening 60 minutes? Time to expose them for what they are.

I started a petition to make Florida a No Kill State for shelter animals---I invested time and money to do blasts and had over 4000 signatures. Change.org all of a sudden, and with no notification, removed my petition and refuses to answer my emails. Not quite sure how this could possibly offend any decent human being. Bec Wilson, Fbien Chazot, Danny Moldovan, Mike Jones, Ben Rattray and Mark Dimas: What the hell is going on over there!?

Anyone can use any email address to create and sign petitions. Once your email address is in their system you are spammed forever.

Why is it that anti spam laws do not apply to unethical organizations that refuse to implement email verification?