Chanel is expensive but I can't help but love their perfumes and lipsticks; plus who doesn't love free shipping? I order from them a couple times every year and it always feels like I'm getting a present in the mail. Everything is always wrapped impeccably and I always get a couple samples in a cute baggy. There have been a couple times I have had samples that I requested go missing and their customer service will always goes above and beyond in sending me some.

Their website is a bit of a pain to use on mobile but otherwise it's fun to view the latest bags and ready to wear. Note that you can only buy sunglasses and cosmetics online; you need to go in person to buy their bags, jewelry, and clothing.

Here's what happened. I ordered a huge order ( for me) through Chanel.com that was a gift for my brother and other family members. The order show delivered and I kept looking for it at the leasing center and everywhere in the apartment complex. Afterwards, I called the Customer service and asked for refunds since I didn't get the package and I will be out of town for a vacation and they told me they gonna look into that matter and will come back to me. Today I received an e-mail form them mentioning that they will not be able to process the refund since the order show delivered. How shame is that! I ordered through Chanel and you are responsible of getting me the package or my money back.

I will dispute the transaction with my bank and I will sue for this shameless way that you manage your business with.

I'm done with you!

To be clear, I was born and bred on Chanel No. 5... I have worn it since birth -- at my grandmother's behest. So, when I came of age, I indulged in the complete line of maquillage by Chanel. Last winter I found myself in need of new eyeliner pencil, but dreaded the experience of a trip to the mall -- oh the horror, right? So I took a chance on the Chanel.com online site. This was a wonderful experience. My new pencil was shipped free on charge, beautifully wrapped, with free samples of scents. It was a delightful experience... not to mention, I was spared a trip to the buzz-kill mall. Brava, brava, brava to you Madam!

I sold Chanel Beaute when I was in college. I still use it now but prefer Yves St. Laurent cosmetics. Chanel will always be an iconic brand especially in Couture. I love their Eye palettes. Their lipsticks tend to be drying. Certainly, #5 will always be one of the great perfumes. But I don't use Chanel moisturizers or skin care. I think their rep is being a great "color house" but they are not cutting edge in skincare and I find their skincare over priced. Terrific packaging though, but if packaging is your thing it's hard to compete with YSL. And having interlocking CC's on your dressing table doesn't always translate to a pretty face.

Chanel No. 5 for women, dream and joy for men. Manufactured these perfumes famous perfumer Jacques Polge is not without its participation and Coco Chanel in one thousand nine hundred and twenty first year. To begin with, that the fragrance Chanel No. 5 was selected the Coco Chanel between 10 different flavors when perfumers asked her what she likes the smell, the legend of style and fashion named probe No. 5, it happened in 1921, but on this day, the best selling perfumes from Chanel have this very ordinary and plain name. Chanel herself claimed that the spirits have the scent of a woman, that is elegant, glamorous woman, confident in itself to itself. The aroma of these spirits and today is a leader among women's perfume, men stirring. The composition of the perfume consists of extracts of bergamot, Iris, lemon, jasmine, rose, Lily of the Valley. There are also composed of root of aldehydes and violet, musk, patchouli, vanilla, and a number of other ingredients. The sprayer is almost the same as many other spirits. They are sold in a gift box and therefore can be bought for a gift to his girlfriend, the second half.

I am also a couture fashion house addict. I love to view the websites and have no patience for a boring one. I see most of the designer's seasonal collections online.
Not even to comment on the quality of the apparel, which is unquestionable, for the most part; one of my favorites is always Chanel.
Chanel.com is probably one of the most artistic websites online that you will see, period. Period. Go there and look.
And, even if you don't like the brand or even fashion, you will learn something about a good website by looking at it.