Challenge CoinsReviews 611

I found Challenge Coins Limited while doing a search for challenge coin producers and am glad that I chose them to work with. From my first contact to finally placing the order, it was like working with my best friend. Victoria was eager to please, well versed in the production and design of the coins, and was extremely helpful in working towards the final design and ordering. Because it involved military elements, they took care of getting approval of the design with the military licensing folks, which is greatly appreciated. I look forward to receiving the coins and know I can use them with pride when I either gift one to a fellow veteran or exchange with a fellow veteran or active duty military member. Without a doubt, talking to Victoria made me feel comfortable that I will be getting a quality product.
The coins have arrived as promised and are perfect... Thank You

This was my first experience having coins made. Challengecoinsltd.com made the process seamless and easy. All of the necessary information was accessible online about options and costs.
I created a rudimentary image and sent it in for proof making. The workmanship of the proofs was wonderful. The artists were always happy and polite when making minute changes, upon request. And there were several change requests. I am very happy with how the product is going to look, based upon the proofs.
I called in to place my order, instead of using the online form, and was treated exceptionally well. It was a delight to speak with the representative.

UPDATE: I received my coins and I love them. The proofs and the actual were spot on. I am very pleased with the results. I am very likely to come back to Challengecoins LTD for future purchases.

The customer reps were excellent. The design process was good, but they could have paid a little closer to the colors and specs I provided and then we would have had fewer proofs back-and-forth. I had to be pretty firm about the colors since they didn't use all of the colors I listed on my draft for the first couple proofs. I appreciate that they get final approval from the USAF licensing office before going to production. The quality of the finished product was excellent in detail and color representation (I had some very tiny details on my coin). The finish of the metal was just adequate. The overall finish was antique silver, but the cut on the edge of the coin turned that part shiny and it held fingerprints pretty badly. It looks like they handled the coins without gloves. I tried to polish the rims, but it didn't help. They seem to be lacking a final cleaning/polishing stage before placing the coins in the holders. Other coins I have received (as gifts/awards made by other vendors) have been cleaner. There were minor tooling marks on about 10% of the coins, but none of them were bad enough to bother with a return. Overall I am pleased as the level of detail of the work was good enough that I overlooked the other items. Oh, they also place a small card about the company in every single coin sleeve. So I spent 2 hours after I got them removing these from the sleeves and inspecting each coin. I would probably use them again, but try to get a finish that doesn't hold fingerprints next time. The prices were very reasonable.