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Challenge Coins

4.8

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Challenge Coins Reviews Summary

Challenge Coins has a rating of 4.8 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.

service
10
value
10
shipping
7
quality
7
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1,051 reviews

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MSPTRP G.
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The staff I dealt with in bringing my coin to fruition were all very patient and helpful. The sales and design staff listened to all my feedback and made numerous updates and changes to the coin. In the end the coin looked better then I had hoped for. Now I have a very nice personalized coin to give to co-workers, friends and family. Thank you.

Date of experience: July 24, 2018
Rosebud C.
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This is the second order we have done with your staff and both times has been easy and fun. We will continue to use you (we have 2 more coins in the process of being designed) and continue to pass your name on to other agencies. Thank you!

Date of experience: July 23, 2018
Plutarco V.
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Prompt and professional service
July 23, 2018

Prompt and professional service. Questions answered politely and completely. The product is quality work.

Date of experience: July 23, 2018
Spookyac Q.
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I found Challenge Coins Limited while doing a search for challenge coin producers and am glad that I chose them to work with. From my first contact to finally placing the order, it was like working with my best friend. Victoria was eager to please, well versed in the production and design of the coins, and was extremely helpful in working towards the final design and ordering. Because it involved military elements, they took care of getting approval of the design with the military licensing folks, which is greatly appreciated. I look forward to receiving the coins and know I can use them with pride when I either gift one to a fellow veteran or exchange with a fellow veteran or active duty military member. Without a doubt, talking to Victoria made me feel comfortable that I will be getting a quality product.
The coins have arrived as promised and are perfect... Thank You

Date of experience: July 22, 2018
Lee B.
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Great company to deal with, very professional and super helpful. I ended up making several changes until we got to the finished coin and they were always on top of it and quick to get the prop back. Thank you for a great product!

Date of experience: July 16, 2018
COL G.
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Very fast, efficient process
July 14, 2018

Very fast, efficient process.

Date of experience: July 14, 2018
Katie L.
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Super simple!
July 9, 2018

Super simple!

Date of experience: July 9, 2018
Amanda W.
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Perfect!
July 9, 2018

Perfect!

Date of experience: July 9, 2018
Jim A.
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This was a reorder, Victoria made everything easy to understand and simple.

Date of experience: July 6, 2018
Tom P.
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Met our needs
July 6, 2018

Met our needs.

Date of experience: July 6, 2018
Mike L.
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Victoria is the best, she assisted me with every concern I had and took care of them in a very professional manor. She is a keeper and very knowledgeable on the business.

Date of experience: July 2, 2018
Miami T.
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Victoria was outstanding
July 2, 2018

Victoria was outstanding. She explained everything in detail and answered all questions I had completely. She is definitely the kind of representative that every company should long for. She was cheerful and fun to speak with. I have already recommended your company to another nearby police department and the service I received is the top reason.

Date of experience: July 2, 2018
Aaron T.
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This was my first experience having coins made. Challengecoinsltd.com made the process seamless and easy. All of the necessary information was accessible online about options and costs.
I created a rudimentary image and sent it in for proof making. The workmanship of the proofs was wonderful. The artists were always happy and polite when making minute changes, upon request. And there were several change requests. I am very happy with how the product is going to look, based upon the proofs.
I called in to place my order, instead of using the online form, and was treated exceptionally well. It was a delight to speak with the representative.

UPDATE: I received my coins and I love them. The proofs and the actual were spot on. I am very pleased with the results. I am very likely to come back to Challengecoins LTD for future purchases.

Date of experience: June 29, 2018
Tim I.
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They are the best, always very easy and always fast.

Date of experience: June 26, 2018
Amy T.
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The team, especially Victoria, was amazing to work with - professional and friendly! Product was high quality. This was exactly what we were looking for and they were a big hit with our clients.

Date of experience: June 26, 2018
Al S.
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Everyone did everything they could to be helpful.

Very pleased.

Date of experience: June 22, 2018
marti L.
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The service was excellent and they were very responsive to requests including design changes. Overall order process was quick and painless, and shipping was very fast to get my order in under two weeks. Quality of the items was great and I am very happy with my purchase.

Date of experience: June 17, 2018
USAF E.
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The customer reps were excellent
June 12, 2018

The customer reps were excellent. The design process was good, but they could have paid a little closer to the colors and specs I provided and then we would have had fewer proofs back-and-forth. I had to be pretty firm about the colors since they didn't use all of the colors I listed on my draft for the first couple proofs. I appreciate that they get final approval from the USAF licensing office before going to production. The quality of the finished product was excellent in detail and color representation (I had some very tiny details on my coin). The finish of the metal was just adequate. The overall finish was antique silver, but the cut on the edge of the coin turned that part shiny and it held fingerprints pretty badly. It looks like they handled the coins without gloves. I tried to polish the rims, but it didn't help. They seem to be lacking a final cleaning/polishing stage before placing the coins in the holders. Other coins I have received (as gifts/awards made by other vendors) have been cleaner. There were minor tooling marks on about 10% of the coins, but none of them were bad enough to bother with a return. Overall I am pleased as the level of detail of the work was good enough that I overlooked the other items. Oh, they also place a small card about the company in every single coin sleeve. So I spent 2 hours after I got them removing these from the sleeves and inspecting each coin. I would probably use them again, but try to get a finish that doesn't hold fingerprints next time. The prices were very reasonable.

Date of experience: June 12, 2018
Gerald B.
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This is not my first challenge coin order, but, it certainly has been the best. You were fast and made every change I needed. I was able to do in four days what I never accomplished in four week at another site.

Date of experience: June 3, 2018
Angela C.
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As always the team has come through!
June 1, 2018

As always the team has come through! No matter what we throw at them they roll with it and produce something stunning, the respond to every single detail change without a quibble. I cannot recommend them highly enough. Well done!

Date of experience: May 31, 2018