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Challenge Coins Reviews Summary
Challenge Coins has a rating of 4.8 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.
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Always a quick and easy ordering process. The coins are very professional!
Was very pleased on the quick response to my initial request and then changes I asked for in the 1st proof, the 2nd proof was exactly what I had in mind and check out was easy and straight forward.
Outstanding customer service, very talented artists, and very fast responses to revisions in my design. I have already recommended your company to friends and coworkers. Thank you!
This is the first time that I have ever tried to have a challenge coin made. I have been in the volunteer service for 56 years and at age 73 now it's time to slow down. I wanted to have something nice to give the remaining volunteers of rescue squad before I started to take a break. I hope the coin will be as nice looking as the proofs that you sent I have no doubt that it will. Just waiting to see this wonderful coin and can't wait to give it to the members at our annual meeting. Thanks to the ladies Victoria by name and I'm sorry I forget the other lady's name but they were very helpful it's nice to have people help you through projects like this thank you and I wish all of you a Merry Christmas and a Happy New year.
Steve
No comments excellent service I have been using it repeatedly
First time ordering challenge coins. Order was a duplicate design from prior years, but was recognized and redesign for my usage within 24 hours. Very satisfied with process and write-up. Unfortunately they were made in China - POW/MIA?
Your customer service has infinite patience for a thousand emailed questions, and the person I talked to on the phone when I was ready to place my order (Victoria), was so kind and was able to pull up my information with no issues whatsoever. She and the rest of the customer service team was so incredibly helpful and made me feel comfortable with our choice to order our challenge coins from this company. Now I know what to expect the next time we order. Thank you!
Excellent experience! The design and sales people are quick to reply and easy to work with!
Easy to work with, the first proof was good, it was exactly what I asked for. After looking at it, I wanted a little more. I submitted a few small changes and it came out perfect.
Thanks Challenge Coins
Seamless, with complete professional service and guidance through the process. Victoria was a star. She walked us through the options, recommended the best options and answered our questions quickly. The proofs were expertly prepared and returned within 24 hours. This may go down in history as one of the quickest, easiest and most pleasant transactions ever. Thank you for your professionalism and ease with which to do business with you. We will definitely be back to use you again.
I have ordered from Challenge Coins Ltd multiple times. Highly recommended. There customer service is unmatched, their dedication is superb, and their product is outstanding.
Made a second order with a short ship/arrival deadline; though they could not ensure delivery by a certain date, they arrived almost a week before we needed them. Super happy with the product and the team for their support to make this happen.
Extremely excited to receive the coins. Surprised that the whole proposed design was included and the response time was extremely fwast!
Great customer service and prompt action.
Staff was very helpful and cooperative.
Victoria helped me from start to finish with the process. She made the experience easy and the quality of the coins is outstanding. I have already recommended you to others, and will continue to recommend you as well as use you in the future. Thank you.
Excellent products, services and customer support. We would recommend them to everyone.
This is the first challenge coin our company has ever ordered. I didn't really know what to expect! Challenge Coins LTD made it so easy! They have an amazingly patient staff that didn't mind all of my minute changes. Even when I was afraid I was being a pain they assured me that they wanted me to be happy and not settle for anything less than exactly what I wanted! What great customer service. I can't wait for the coins to be delivered! So excited to see them and give them out to our clients, sponsors, schools and staff! Thank you Challenge Coins for your top shelf service!
I like that I was able to change my design and work to get a product that is beneficial for my organization. The staff was helpful towards my needs.
The sales rep and art department were very efficient and courteous.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members