On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Challenge Coins Reviews Summary
Challenge Coins has a rating of 4.8 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.
Instant Feedback
We monitor reviews for authenticity
The folks on staff made a career long dream a reality for me of designing a personal coin to recognize excellence in Soldier, Sailors and Airmen. I provided them a rough draft design that they brought to life. The responsiveness was within the same day as a change or question. After contacting several companies with no response back, I was leery when I contacted Challenge Coins LTD. However, they proved me wrong. I am now a customer for life. Whole heartedly, Thank You.
The people were knowledgeable and answered all the questions I had. They were fast making revisions and getting the art work back to me. They had the best price and were up front with the cost.
Quick response and great job by the graphics department. Excellent customer service.
Victoria is amazing
Thanks Victoria
Your response time was amazing! I asked several questions and had the proof revised once. Everything was done quickly, efficiently and professionally. Thank you so much! Can't wait to see the coins! :)
The price was a little higher then I expected, but always a good product.
The representative worked with us on the design through several different comparisons of finishes until we had a product we were satisfied with. The coins arrived within the time promised and in time for our event.
NOT ONE PROBLEM DURING THE PROCESS, THE QUOTE WAS PROVIDED VERY QUICK, THE LAYOUT WAS PROVIDED VERY FAST ONCE THE SUGGESTED DESIGN & INFO WAS PROVIDED. ADJUSTMENTS TO THE ORIGINAL DESIGN WAS HANDLED VERY QUICK W/O ANY FUSS. THE FINISH PRODUCT MET ALL EXPECTATIONS & ARE BEING WELL REC'D. FYI, INITIAL CONTACT TO FINAL DESIGN WAS LESS THAN 2 WEEKS. ONCE THE ORDER WAS PLACED, THE FINISHED PRODUCT ARRIVED W/I (10) DAYS. VERY FAST SERVICE ALL THE WAY THRU THE PROCESS & NO HARD SELL TACTICS.
I can't say enough about both the customer care (Thank you Victoria) we received or the quality of the Challenge coins. This is our second order and everyone loves them!.
Very easy to get proofs and any changes.
Great service and product.
This is the second time I've ordered coins. The proofs are turned around quickly and changes to the proofs are easy. Also, the ordering process is simple and straightforward...great service
Exceeded my expectations in all area's.
Your website worked great easy to follow let's hope the coins are as great. I had no interactions with sales representative did it completely over the website. When I received the coins I was
We are a repeat customer. We have been very happy.
Great experience. Easy communication and a very helpful team.
Victoria was so professional and very helpful.
Very happy with the level of customer service. Responsive, professional, and courteous. I will recommend Challenge Coins to others. Thanks, Mark
Victoria was great to work with! Always polite, helpful and understanding.
Great experience-Victoria was very helpful!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members