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CertifiKid

4.3

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Maryland
1 review
0 helpful votes
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Keep increasing number of coupons
December 16, 2023

Keep increasing number of coupons. Look many attempts to buy only;one

Date of experience: December 16, 2023
New Jersey
1 review
0 helpful votes
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This page is amazing, my son is having fun with a lot activities.

Date of experience: December 11, 2023
Florida
1 review
0 helpful votes
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Good value and easy to order although I think Paypal should be added as an option.

Date of experience: December 8, 2023
Pennsylvania
1 review
0 helpful votes
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At first had trouble registering,kept coming up error,then after 4th time,it finally worked

Date of experience: December 8, 2023
Maryland
1 review
0 helpful votes
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Website keeps asking me to prove I'm human. I can't search without a captcha coming up. I keep getting a credit card error too, despite all info being correct.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2023
Virginia
1 review
0 helpful votes
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Annoying Not a robot system
December 28, 2023

Annoying Not a robot system. Pictures are blurry. Someone with visual impairment of any kind will not be able to complete.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
New York
1 review
0 helpful votes
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Good except I had to go back and then re enter my card. Kept getting an error that I didn't understand (nothing was missing)

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Maryland
1 review
0 helpful votes
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My experience was great
December 2, 2023

My experience was great. Signed up and was able to get tickets.

Date of experience: December 2, 2023
Maryland
1 review
0 helpful votes
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Great
November 28, 2023

Great - quick and easy sign up and payment procedure!

Date of experience: November 28, 2023
New York
1 review
0 helpful votes
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Why do I have to create an account
December 20, 2023

Why do I have to create an account. Absolutely no need to create an account for this website.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2023
New York
1 review
0 helpful votes
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Easy to navigate, but slow process, i am assuming the website was overloaded. Thank you

Date of experience: November 14, 2023
District of Columbia
1 review
0 helpful votes
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Trouble charging to the non default card on file. Even though alternate card info was entered it still tried to charge card on file.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2023
Georgia
1 review
0 helpful votes
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So far so good
November 9, 2023

So far so good. Just placed my order so we will see

Date of experience: November 8, 2023
District of Columbia
1 review
0 helpful votes
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I love the experience is quick and user friendly. I would enjoy if as a payment method they would take ApplePay or PayPal.

Date of experience: November 8, 2023
New York
1 review
0 helpful votes
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I do not appreciate having to automatically sign up for emails just to agree to terms and conditions in order to make a purchase

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2023
Virginia
1 review
0 helpful votes
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It was hard to find where to purchase the giftcards.

Date of experience: October 28, 2023
New York
2 reviews
0 helpful votes
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Very satisfied so far
October 21, 2023

Very satisfied so far. Tickets available to an event that was sold out everywhere else. My kids will be happy so I'm happy.

Date of experience: October 21, 2023
Pennsylvania
1 review
0 helpful votes
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Keeps declining my card even though the info is correct

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2023
Virginia
1 review
0 helpful votes
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Quick process from finding what we wanted to checkout.

Date of experience: October 7, 2023
Virginia
1 review
0 helpful votes
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I tried to update my credit card information, and the...
November 6, 2023
Updated review

I tried to update my credit card information, and the system would not have it. I use the card regularly but the system would not take it. I had to use a different card and then it went through but I got extremely frustrated in the process.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2023

Quick and easy!
February 10, 2022
Previous review

Quick and easy! Never had any problems redeeming CertifiKid vouchers.

Date of experience: February 10, 2022

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States