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CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Arizona
2 reviews
2 helpful votes
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I had to send a question to Customer Service and got a quick response.

Date of experience: March 27, 2024
District of Columbia
1 review
0 helpful votes
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App wouldnt process payment properly. Worked on website with same info. Everytime I input my credit card on app, it sent a.01 charge to my card every time I hit save

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 20, 2024
Arizona
1 review
0 helpful votes
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As the grandparent paying and providing transportation, I wish there had been some way to pay for my ticket in advance also.

Date of experience: March 13, 2024

Quick and easy sign up, checkout easy to understand...
March 14, 2023
Previous review

Quick and easy sign up, checkout easy to understand and complete!

Date of experience: March 14, 2023
Alabama
2 reviews
0 helpful votes
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!
March 5, 2024

!

Date of experience: March 4, 2024
Arizona
1 review
0 helpful votes
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Website is extremely glitchy/practically nonfunctional when trying to use on Safari mobile browser, had to switch to computer to complete purchase

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2024
Florida
1 review
0 helpful votes
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Good deals
February 24, 2024

Good deals. Pretty user friendly but a couple glitches in the website from off the cell phone.

Date of experience: February 24, 2024
Michigan
1 review
0 helpful votes
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Awesome
February 9, 2024

Awesome. Makes families on a budget able to do more.

Date of experience: February 8, 2024
Texas
1 review
0 helpful votes
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Overall the process was fine once I figured out how to remove my expired card and replace it with a new one. The print was sooo tiny and instruction not clear.

Date of experience: February 5, 2024
District of Columbia
1 review
0 helpful votes
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I cannot remove my old card
February 27, 2024

I cannot remove my old card. I cannot add a new card or remove my old expired card. Therefore I cannot purchase discounted tickets through the Certifikid website.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2024
Maryland
1 review
0 helpful votes
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Love all the neat deals and ideas I get from this site

Date of experience: January 31, 2024
Texas
1 review
0 helpful votes
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I don't understand why there are errors
February 16, 2024
Updated review

I don't understand why there are errors. I used a valid credit card for the purchase. In the past, I haven't had issues, but this purchase didn't work last week or this week. I would like it to share why there is an error rather than just say there's an error.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2024

It took me three times to get my payment to go through
November 28, 2023
Previous review

It took me three times to get my payment to go through. Not sure why, but otherwise it's a very easy process.

Date of experience: November 28, 2023
Virginia
1 review
0 helpful votes
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Date of experience: January 15, 2024
Illinois
1 review
0 helpful votes
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Shopping was great, The verifying the images were tricky.

Date of experience: January 11, 2024
District of Columbia
1 review
0 helpful votes
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Once I deleted my old cc info the new card info worked
January 11, 2024
Updated review

Once I deleted my old cc info the new card info worked.

Date of experience: January 10, 2024

Trying to check out and change credit card info and...
January 18, 2024
Previous review

Trying to check out and change credit card info and it keeps trying to default to old expired card and the payment won't go through. Very frustrating.

Date of experience: January 10, 2024
Maryland
1 review
0 helpful votes
Follow Usman I.
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The deals are wonderful for the families and kids.

Date of experience: January 7, 2024
Maryland
1 review
1 helpful vote
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There's a glitch in the system where it won't allow...
January 31, 2024
Updated review

There's a glitch in the system where it won't allow you to update your payment information in your account no matter how many times you try. I tried the "use a different card" option 6 times before the transaction went through.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2024

I find the best deals on this site
January 7, 2024
Previous review

I find the best deals on this site. Amazing options and a quick and easy process.

Date of experience: January 7, 2024
Colorado
2 reviews
0 helpful votes
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Quick and easy
December 29, 2023

Quick and easy. Deal is almost too good to be true.

Date of experience: December 29, 2023
Maryland
2 reviews
0 helpful votes
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Signed up for an account but still had to fill in all of the details

Date of experience: December 27, 2023
Maryland
1 review
0 helpful votes
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I could tell what the stipulations of my purchase were.

Date of experience: December 20, 2023
Virginia
1 review
0 helpful votes
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It refused to take my new credit card when I was at the checkout cart (I clicked on "change payment type"). I had to go to my account and add new card. After that it still defaulted to my previous card and I had to go delete it. The system should allow more than 1 card being saved on the system. Quite inconvenient.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2023

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States