Cerebrum IQ changed ownership on November 1, 2024. Reviews published before this date may not be indicative of the current business or business owners.
Cerebrum IQ

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Cerebrum IQ

3.1

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Cerebrum IQ Reviews Summary

Cerebrum IQ has a rating of 3.1 stars from 206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cerebrum IQ most frequently mention brain training, logical reasoning and progress tracking.

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Spain
1 review
4 helpful votes
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I subscribed to their service Ultra Pack 4-in-1 Bundle with a discount and when I tried to cancel immediately without using it, they refused a refund. The cancellation process was also complex, in my opinion using a deliberate poor UX to ensure it is not easy to unsubscribe. Such practices are illegal in my country, requiring refunds within 24h if unused. This may be legal in the US, but it's unethical. I've lost trust and won't use their services again.

Date of experience: June 22, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with CerebrumIQ didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.cerebrumiq.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with CerebrumIQ. Warm regards, The Cerebrum IQ team

GB
1 review
0 helpful votes
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As a social worker, I deal with complex cases that require empathy and quick thinking. Cerebrum IQ has helped me improve my reaction times and problem-solving abilities, making me more effective in my work.

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

California
1 review
5 helpful votes
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SCAM
June 20, 2024

I took the IQ test and was offered a trial for $.99 to see the results. I bought it because clearly, my IQ is not 113 as the test results showed; it must be much lower to fall for the scam they are running. Afterward, I was presented with a series of offers to bypass the trial and sign up for different services. I am certain I clicked no/skip, yet I was charged over $48, which I did not authorize. Interestingly, my Apple device usually asks me to confirm purchases, but it did not prompt me this time. I am sure I did not authorize any additional purchases, and I am puzzled as to how they are getting away with this. If they are a legitimate site, it is questionable why they allow such practices and have a no-refund policy, which further indicates their shady operations

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your feedback means the world to us. We're truly sorry to learn that your experience with CerebrumIQ fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.cerebrumiq.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Cerebrum IQ team

Australia
1 review
6 helpful votes
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SCAMMERSSSSSSS!
June 20, 2024

Absolute pieces of work. I got double charged $1.5 to sign up for results. I started a FREE TRIAL and cancelled using their bot however I was charged $19.99 US. I attempted to cancel again and was charged $19.99 again. Upon finding their email, I was sent a generic response. I even found screenshot evidence of the cancellations and yet they kept referring me back to my original, closed ticket providing no further response. Report these scammers to the BBB and dispute the transaction through your bank! They will not refund you.

+7
Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with CerebrumIQ didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.cerebrumiq.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Cerebrum IQ team

Washington
1 review
0 helpful votes
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It's been an invaluable
June 20, 2024

Since starting with Cerebrum IQ, I've noticed a marked improvement in my memory and concentration. It's been an invaluable tool in my daily life, both personally and professionally.

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

Arizona
1 review
0 helpful votes
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Cerebrum IQ has significantly improved my focus and concentration. I find it easier to stay on task at work and get through my to-do list without getting distracted. It's been a game-changer.

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Cerebrum IQ team

New Jersey
1 review
0 helpful votes
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The app's interface is clean and intuitive, making it easy to dive into the exercises. The memory games are particularly helpful, and I've noticed a big improvement in my recall abilities.

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

New York
1 review
0 helpful votes
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I've become much better
June 20, 2024

The logic games on Cerebrum IQ are my favorite. They really challenge me to think outside the box and solve complex problems. I've become much better at logical reasoning since I started using the platform.

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

Arizona
1 review
0 helpful votes
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Integrating Cerebrum IQ into my life has led to remarkable improvements in both my professional and personal realms. The benefits I've experienced have been profound, contributing to an overall enhancement in my quality of life.

Date of experience: June 20, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Cerebrum IQ team

Czechia
1 review
4 helpful votes
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Obvious scam, regarding the mistakes in the supposed (lol) IQ test, nonexistent support or realy shady trial offer. Sure thats not all..

Date of experience: June 14, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We're sincerely grateful for your feedback. It's disheartening to hear that your experience with CerebrumIQ didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.cerebrumiq.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Cerebrum IQ team

Missouri
2 reviews
0 helpful votes
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This is simply the best
June 11, 2024

This is simply the best. Cerebrum has significantly enhanced my cognitive abilities, including memory, focus, and reaction time. I've noticed improvements in various aspects of my mental performance. It's been a reliable tool in my daily routine, and I feel sharper and more capable than ever before. Highly recommend it to anyone looking to boost their mental performance.

Date of experience: June 11, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

Texas
1 review
0 helpful votes
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Cerebrum IQ is an outstanding brain training platform. Since I started using it, my logical reasoning and problem-solving skills have improved drastically. The games are fun and very effective.

Date of experience: June 11, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Cerebrum IQ team

North Carolina
1 review
0 helpful votes
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I've seen a significant boost
June 8, 2024

I've seen a significant boost in my logical reasoning skills since I started using Cerebrum IQ. The games are fun and help keep my brain sharp.

Date of experience: June 7, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

New York
1 review
0 helpful votes
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A fantastic brain training platform. My memory and logical reasoning skills have greatly improved since I started using it. Highly recommend! 🌟

Date of experience: June 7, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

Florida
1 review
0 helpful votes
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Cerebrum IQ has significantly improved my cognitive abilities. My memory retention and logical reasoning skills are sharper, and the games are highly enjoyable and intellectually stimulating.

Date of experience: June 6, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

California
6 reviews
22 helpful votes
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Wow
June 1, 2024

So all the good reviews of this site are fake, the only real reviews are the one star ones. If you notice all the good reviewers only have two reviews on their accounts and all the reviews are for a related product. Anyways the site is a scam and the Facebook ad is fake.

Date of experience: June 1, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We're sincerely grateful for your feedback. It's disheartening to hear that your experience with CerebrumIQ didn't meet your expectations. Please accept our apologies for any disappointment or inconvenience this may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our customer’s health needs. We're committed to addressing your concerns. To discuss this further and find a resolution, please feel free to visit our help center at help.cerebrumiq.com. There, you'll find resources and assistance to address any issues you may have encountered. Thank you for bringing this matter to our attention, and we hope to have the opportunity to earn back your trust and support in your health journey. Best regards, The Cerebrum IQ team

Pennsylvania
1 review
5 helpful votes
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They lead you through 30 visual puzzles, before you find out you have to subscribe to get results, at $19.95 per week! Yes you can get results for $.99 and cancel. (At least I hope my cancellation went through). I would have been satisfied if they would have provided the correct answers to compare mine to, but they don't. They provide a detailed "analysis" with nothing to support it. It reminded me of the time as a kid, when my friend and I spent a dollar each to submit a handwriting analysis to a machine. The next day we repeated the test and I got the same set of personality attributes that my friend got the day before.

Bottom line, my falling for the scam demonstrated I'm not as smart as I thought I was.

Date of experience: May 29, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with CerebrumIQ didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.cerebrumiq.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with CerebrumIQ. Warm regards, The Cerebrum IQ team

GB
2 reviews
6 helpful votes
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SCAMMERS
May 29, 2024

WILL TAKE OUT MORE MONEY THAN THEY SAY CHARGED ME ALMOST £40 FOR WHAT WAS MEANT TO BE $.99 FOR MY IQ test results...con AVOID AT ALL COST

Date of experience: May 29, 2024
Mike A. — Cerebrum IQ Rep
over a year old

We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with CerebrumIQ didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.cerebrumiq.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Cerebrum IQ team

Germany
1 review
3 helpful votes
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I was looking to take the IQ test, once I was finished, it asks you for a card and to pay 0.99 euros, i just wanted to see the IQ score, they charged me 44 euros. I contacted them and they did not care.

Date of experience: May 28, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Hello there! We're sorry for the inconvenience! Please reach out to us at help.cerebrumiq.com and we will assist you as soon as possible with this issue. Warm regards, The Cerebrum IQ team

Pennsylvania
1 review
5 helpful votes
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They will charge you almost 100 bucks during free trial. Absolute scam. Customer service useless. Had to stop payment with the bank. AVOID AT ALL COSTS.

Date of experience: May 22, 2024
Mike A. — Cerebrum IQ Rep
over a year old

Greetings! We are sincerely sorry you have formed a negative opinion about our product. Feel free to reach out to us at help.cerebrumiq.com and we will help you solve any issues. Best wishes, The Cerebrum IQ team

From the business

Cerebrum is an IQ assessment and brain training product designed to evaluate customers' reaction times, memory, logical reasoning, concentration, and processing speed. We also offer a variety of brain training games and challenges aimed at helping individuals improve their IQ scores.