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CellUnlocker.net

3.7

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CellUnlocker.net Reviews Summary

CellUnlocker.net has a rating of 3.7 stars from 1,219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellUnlocker.net most frequently mention customer service, sim card and galaxy note. CellUnlocker.net ranks 3rd among Unlocked Phones sites.

service
206
value
203
shipping
138
returns
91
quality
190

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Honduras
1 review
1 helpful vote
Follow Daniel M.
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TRUST WORTHY is first that comes to mind when I think of Cellunlocker.net. Additionally, a very high-quality customer service and the response times are well above average.
Cellunlocker.net will definitely be my first utterance when I am asked about cellphone unlocking solutions with my friends and family.

Date of experience: September 19, 2012
Canada
1 review
1 helpful vote
Follow moe m.
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Hi i placed an order at 5 with these guys n i kept checking my email but i didnt get anything so at 11 i went on the site and tracked my order n my code was up there. Tried it and it worked. When it first unlocked it said emergency calls only for a few seconds but it works fine now. I dunno wat to say about other people not getting their cuz theres a big chance theyre telling the truth. In conclusion i dont wannna say its a guarantee but it worked fine for me n it cost $15.

Ps it was a rogers locked i747m

Date of experience: September 18, 2012
Sweden
1 review
1 helpful vote
Follow Leigh H.
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Bought an 'Unlocked' phone new from an e-bay power seller. It was not unlocked!
I paid $39.99 to CellUnlocker late Friday night. 26 hours later the phone was unlocked. I followed the instructions they provided me and perfect! Could not be happier.

IPhone 4s
Locked to Australia Telstra.
Now unlocked using Telenor Sweden.
Took about 26 hours of weekend time (no business hours).

Date of experience: September 16, 2012
Georgia
1 review
1 helpful vote
Follow effi l.
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Was exactly as they describe, and even with small problem that I have, they help and support was excellent.

Date of experience: September 14, 2012
France
2 reviews
2 helpful votes
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Their service is perfect!
September 12, 2012

Their service is perfect! It worked with my iPhone 4 iOS 5. 1. 1. I could finally switch from the old to my new operator. I've been struggling for 10 days, trying all possible ways to unlock it (even all jailbraking resources), and nothing worked, even all jailbraking attempts I did. I waisted so much time... Luckely I found Cellunlocker.net It took 2 business days to have it unlocked.

I just had to plug my iPhone to iTunes, and the message "Unlocked" from Apple appeared. So easy... Took only 2 business days

I'll use your service again in the future for sure!
Thanks again!

André from France

Date of experience: September 11, 2012
Spain
1 review
1 helpful vote
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Hello I received your services and I am sincerely grateful for the work they have done, I am pleased much to have found your site randomly, and also I am glad have placed trust in you being online, since today the trust is not in its best moments when it comes online services, once again thanks I've already promoted your site to a friend who is engaged in the business of phones! Thanks to my will have a door open with you for future desbloques. A strong hug and continue thus brighten customers with your services. Thank you!

Date of experience: September 11, 2012
Canada
1 review
7 helpful votes
Follow scorp g.
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I am having terrible experience with Cellunlocker.
First the unlock code didn't work than they asked me to do try different steps which I did but no luck.
They say that to call support number but when I call them no response. So far I have called like 15 times but not a single person answered the call.
I hope to get my money back if phone didnt unlocked.

Date of experience: August 31, 2012
Illinois
1 review
1 helpful vote
Follow Matthew V.
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I ordered the unlock code for my Samsung Rugby Smart at 11:20 PM on a Thursday. I had to work early the next morning, so I went to bed right afterward. When I checked my e-mail after getting up, I found that they had e-mailed me all the codes I would need by 12:18 AM on Friday! Less than an hour's turnaround time! AWESOME!

If I had just stayed up a little bit, I could have unlocked and gotten my new cell phone up and running before going to bed!

As it was, I was able to do it before going into work, although I hit a little snag: I could NOT change the APN on my phone. In a small fit of panic, I fired off an e-mail to their customer service team and headed in to work.

Well, I'm a newbie at this (never had a decent smart phone before, my only experience was two years with the Motorola i1), and didn't think to hit the "Menu" key once I got to the "Mobile Networks" portion of my settings, as it did nothing whatsoever when the phone was locked. Thankfully, I bumped the Menu key by accident, discovered the new field that allows adding a new APN and was able to take care of it from there.

When I got home, I found that their Customer Service team had answered my e-mail within 5 hours.

Date of experience: August 18, 2012
Delaware
1 review
1 helpful vote
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Great interactive site-fast, easy to understand navigate. Received code in given turnaround time.

TSU

Date of experience: August 15, 2012
New York
1 review
3 helpful votes
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Warning!
June 17, 2012

Warning! Warning! Warning! Warning! Stay away from this Website. They sent fake code.

Date of experience: June 15, 2012
Ohio
1 review
1 helpful vote
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Wonderful service
May 23, 2012

Wonderful service. Entered my phone make (HTC Vivid), carrier (AT&T), and IMEI (make sure to hit *#06# on your dialer), paid $10.99, and waited. Almost instantly, I received an email saying my code had been generated... but when I opened it, the message said that my code hadn't been found in their typical database, so that the automated system needed to check alternate databases, which could take up to 48 hours. A little disappointed, I tried to put it out of my mind (we all know how impatient one can get when prevented from playing with new toys!), but in about two hours I got a code that worked great. Thanks for the unlocked phone, guys... would recommend to any friend. I was considering unlocking it myself, but my device requires the infamous "wire-trick" - I'd much rather pay eleven bucks than take the chance of shorting out and damaging a device that I payed 40 times as much for! There are a bunch of these sites online that present themselves with varying levels of shadiness, but these guys are the real deal. Don't worry!

Date of experience: May 23, 2012
Minnesota
1 review
1 helpful vote
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Got an unlock code in 5 minutes. It wasn't the correct code (it could have been any of several different codes as specified in the email) but when I emailed the company with my exact phone details, they emailed me right back with the correct code. Very happy I was able to unlock my old, no-longer-in-use Blackberry after crappy Verizon refused to do it. Thank you!

Date of experience: April 30, 2012
GB
1 review
1 helpful vote
Follow Martin M.
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After ordering my unlock code I didn't receive an email for quite some time, and I even checked my junk email folder. However, once I had contacted the site, they resent the code in a couple of hours and were very helpful in their correspondence.

If you do have any problems with an order, give them a chance to rectify it by contacting them before telling everyone they are no good.

Date of experience: April 21, 2012
Canada
1 review
1 helpful vote
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I was looking to unlock a pantech reveal from AT&T that i was to use here in Canada as i was to tired and did not want to work on flashing it. Input the internal modular electronic identifier (IMEI), made a payment and waited a few hours. Once i got the code, i put in a MTS (canadian) sim chip entered the code twice and presto! Got it running not a problem yet...(aside from my cellular carrier not sending the right provisioning)...

One very every so small complaint is that the code did not arrive in my email until 30hours later... HOWEVER... 2 hours after making my payment and checking my order status the code was already there...

Very prompt, curious, professional and i love the fact there is a number to call should something happen! Will use this again as i have my eye on a nice android i want to get then unlock :D

Date of experience: April 17, 2012
Canada
1 review
0 helpful votes
Follow Stuart L.
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Quick service, unlock codes worked like a charm and customer service provided very positive help.

Date of experience: March 8, 2012
Australia
1 review
0 helpful votes
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Awesome site
March 3, 2012

Awesome site. Very helpful and quick replies with codes. Highly recommended.

Date of experience: March 2, 2012
Australia
1 review
1 helpful vote
Follow Chris M.
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I have just used Cellunlocker.net to unlock an HTC Desire HD phone, donated by my daughter, locked to UK T-Mobile. As I am presently in Australia, it needed unlocking to be of any use to me
In my view the service I received was exemplary, simple, cheap, quick & it worked troublefree at the first attempt!

Date of experience: February 29, 2012
GB
1 review
7 helpful votes
Follow Mathieu C.
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I have an Xperia Mini Pro (SK17i) and cellunlocker.net said they unlock it easily. I paid the $39.99 (£26.41) as the guy in my local shop charged £35 and said that was the cheapest he could do it for legitimately and anyone else offering to do it for cheaper were probably using pirate software or were just trying to blag/cheat me out of my money and he had seen it a few times from people with damaged and still locked phones from cellunlocker.net.

I ignored the warning and used cellunlocker.net and they could not unlock my code or even supply me with the manufacturer's code like the man in my local shop.

They took my money and could not unlock but I thought Paypal and their 100% guarantee would cover me. They ignore my emails and bother replying when I am asking for a refund.

I feel that all the reviews on the reviews site by people called John, Jane, $#*! and Tony etc are all fake people they have made up to try and create the impression they have had given good customer services.

I would never use them ever again and urge anyone not to use them but instead use their local store/shops.

They speak broken English and would have you believe they are in the USA but I could tell from the time of their responses and they way they write emails they are not in an English speaking country.

To date I am still awaiting a refund. Bloody Scammers!

Date of experience: February 27, 2012
Ireland
1 review
1 helpful vote
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I have used these 4 times in the past few years and have always found them to be great. Their customer service is not only very fast in response time but second to none for quality of service. Their prices are also excellent. I would have no hesitation in recommending cellunlocker.net to anyone, in fact I have done to anyone I know who has looked for sites like this! :)

Date of experience: February 10, 2012
Hawaii
1 review
1 helpful vote
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Absolutely no problems. Process was very smooth. They did exactly what they promised. The unlock code worked first time on my Samsung Galaxy Skyrocket.

Date of experience: February 4, 2012

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cellunlocker.net
Vancouver, BC, United States