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CellularOutfitter

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CellularOutfitter

3.3
cellularoutfitter.com

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CellularOutfitter Reviews Summary

CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 251st among Mobile Phones sites.

service
48
value
47
shipping
50
returns
27
quality
36

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Massachusetts
1 review
0 helpful votes
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Very Happy
November 21, 2016

Great transaction with Great customer service followup.

Date of experience: November 20, 2016
Ohio
2 reviews
0 helpful votes
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My mistake
November 21, 2016

I received my order in time but I had ordered the wrong item. I got an RMA number and sent the wrong ones back. Got the correct ones ordered and will receive credit for the returned ones.

Date of experience: November 20, 2016
Canada
1 review
0 helpful votes
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Very unhappy
November 20, 2016

I received only part of what I ordered today and I ordered two case and received one without any gifts like the stylus pen or screen protectors and got my bolt case without my gold wallet case I don't think I'll be ordering from these guys again unless something is done about what I paid for!

Very disappointed customer

Date of experience: November 20, 2016
Texas
1 review
0 helpful votes
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Great Service!
November 21, 2016

I ordered items that I thought would protect my phone without paying too much money and I did! I would definitely buy from this site again

Date of experience: November 20, 2016
Pennsylvania
1 review
0 helpful votes
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Great service got my stuff fast
November 21, 2016

Found what i wanted fast and didnt take long to get to me this was my 2nd time and plan on ordering more in the future

Date of experience: November 19, 2016
Wisconsin
2 reviews
0 helpful votes
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Exceptional
November 20, 2016

The woman on the phone I spoke with could NOT have been any nicer or more helpful. Very much appreciated by me, and I'm sure by you.

Date of experience: November 19, 2016
New York
1 review
0 helpful votes
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Good followup
November 19, 2016

I can't believe how many associates followed up on my order to make sure everything was as it was described and worked for me.

Date of experience: November 18, 2016
California
2 reviews
0 helpful votes
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Item kept being added to cart
November 18, 2016

Good products but kept automatically adding screen protector and I bought it without meaning to do so.

Date of experience: November 18, 2016
Missouri
1 review
0 helpful votes
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Did not fit my phone at all.
November 18, 2016

I tried to let the company know. They asked for order number... I have it. Then later asked for SKU number but I threw it away. Let them know this... they have been completely quiet communicating with me since.

Date of experience: November 18, 2016
Pennsylvania
1 review
0 helpful votes
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Get shorter wait on phone
November 18, 2016

Fast fast delivery of item but very long hold on phone Evan get home while you're holding put to voicemail.

Date of experience: November 18, 2016
New York
1 review
0 helpful votes
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I HAVE PURCHASED 2 PHONE/WALLET COMBO CASES, ONE FOR SAMSUNG GALAXY NOTEIII AND ONE FOR AN IPHONE 6S PLUS. BOTH WITH PLACES FOR CARDS AND DRIVERS LICENSE. WITH ONE CARD IN EACH SPACE AND ONE LICENSE, NEITHER WILL CLOSE AND STAY CLOSED. THIS IS NOT ACCEPTABLE WITH SUCH VALUABLE ITEMS IN THEM.

Date of experience: November 17, 2016
California
1 review
0 helpful votes
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IPhone wallet folding case
November 19, 2016

Experience not pleasant! I ordered a Folding Wallet iPhone case, hard plastic case and a waterproof plastic iPhone case, none fit my phone! You do not specify that it is for d small iPhone. I would like to return them for a refund since I can't use any of them. Thank you!

Date of experience: November 17, 2016
California
1 review
0 helpful votes
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Accurate to illustration
November 19, 2016

Delivered quickly, just as described, nice quality

Date of experience: November 17, 2016
Kansas
1 review
1 helpful vote
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Product received not product ordered
November 17, 2016

Ordered a iPhone 5C case and paid for expedited shipping because it was for a birthday gift--received a 5S case and contacted them of their error but it took 2 days for them to respond back and then just offered a refund

Date of experience: November 17, 2016
California
1 review
0 helpful votes
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I received wrong item
November 17, 2016

The USB Vehicle Power Adapter was not USB-C for Nexus 5X as shown. Only $2.79 for adapter I already own. I submitted a text weeks ago. I can't not tell other people...

Date of experience: November 17, 2016
Texas
1 review
0 helpful votes
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Hidden shipping cost
November 17, 2016

When going to finish transaction nothing said about shipping I have ordered lite things before they just sent them us mail. I have dashlane auto pw it also stores copy of all online reciepts it too showed no shipping charge then when I checked my bank they charged me 9.99 shipping for sending plastic protective phone case weighs a few ounces max they gave me a 3.00 credit still 6.00 to send my 5.86 purchase what a ripoff

Date of experience: November 17, 2016
Florida
1 review
0 helpful votes
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Excellent products
November 19, 2016

Customer service agents have excellent customer service skills, are very attentive and have good communication Skills

Date of experience: November 16, 2016
California
1 review
0 helpful votes
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Great deal
November 18, 2016

As a first time buyer, I was extremely impressed with the deals on some nice cases. I had initially intended to buy two cases but the deals were so good, I bought one for my husband as well. The turn around time to receive them was great and having updates on the tracking proactively sent to me made it easy to know when to expect them. I found a couple of follow up emails to be a little bit over the top in the wording and slightly pushy, but overall I would recommend this site to anyone looking for good cell phone cases and accessories.

Date of experience: November 16, 2016
Vermont
1 review
1 helpful vote
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The cell phone case my son ordered cost $10 and cellularoutfitter.com charged $10 shipping and handling. This was not disclosed on any initial order screen and was a total surprise to me when I opened the package with the invoice. DO NOT ORDER FROM THIS COMPANY. They charge shipping/handling rates that are a total RIPOFF.

Date of experience: November 16, 2016
Texas
1 review
0 helpful votes
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Customer Service
November 18, 2016

The rep. From CellularOutfitter has gone out of her way to help me with my cell phone wallet issue. I will enjoy shopping with them in the future!

Date of experience: November 16, 2016