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CellularOutfitter

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CellularOutfitter

3.3
cellularoutfitter.com

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CellularOutfitter Reviews Summary

CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 251st among Mobile Phones sites.

service
48
value
47
shipping
50
returns
27
quality
36

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Washington
1 review
0 helpful votes
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Everytime I order from Cellular Outfitter the promoted sale does not come through when checking out. Example: Black Friday Everything 50% off. Bold print on my email and on the home webpage. But when I went to check out I got a message that I "earned" 40% off. That's good but what happened to the other 10%? That's not the only time. I sent an email once asking why this always happens, but of course I got no response. While theIr prices are good, I get annoyed with their ploys and false advertising!

Date of experience: December 4, 2016
North Carolina
1 review
1 helpful vote
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Horrible
December 4, 2016

They sell cheap products. But some times they don't take care of what you order. Ive made four separate purchases and 2 have come in acceptable condition. 1 was shattered. And the last order never showed up. Good luck with finding an rep. Who will conversate with you I've sent two emails in 5 days. I've had zero response. They essentially stole my money at this point.

Date of experience: December 4, 2016
Georgia
1 review
1 helpful vote
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Awful Response time
December 4, 2016

Ordered a cell phone cover and it did not fit, Have contacted the company 4 times to get a RMA and no response from them at all. I receive 5 -10 emaikls dailky from advertizing their products, but can; t return a product. WTF

Date of experience: December 3, 2016
California
1 review
1 helpful vote
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Awful!
December 3, 2016

No call backs. No response to email. Wrong item. No one answers the phones.

Date of experience: December 3, 2016
Pennsylvania
1 review
1 helpful vote
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Case issue
December 2, 2016

The case I bought was supposed to fit snugly and I was supposed to "day goodbye to dust". Well, the cover doesn't even fit the phone properly, which played a part in a recent screen breakage. Also, I find the cover to be slippery to the touch when grabbing the middle edges of the phone. There is rubber around it all, but there is hard plastic in the middle, which is where I grab to pick it up. And since the phone is thin, this contributes to little drops.
I did a good 45 mins of research on this case, but ultimately I am not satisfied.

Date of experience: December 2, 2016
Missouri
1 review
1 helpful vote
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POOR SERVICE!
December 1, 2016

The manager at the store in Ward Parkway Mall was really bad. I could tell when he was fudging because he didn't know anything. Had to have someone come in and clean up his messy mistakes. Very poor. I'm sorry I switched to T-Mobile!

Date of experience: December 1, 2016
Massachusetts
1 review
0 helpful votes
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Arrived quickly and as described
December 2, 2016

Items ordered arrived quickly and accurately. Beware of the volume of emails that you receive from them after placing an order, its ridiculous.

Date of experience: December 1, 2016
California
1 review
0 helpful votes
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Fast and good product
December 2, 2016

I love my case for my s7 edge, disappointed on the screen protector is said bubble free but it's was a lie.

Date of experience: December 1, 2016
Tennessee
1 review
0 helpful votes
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Very Good
Only criticism is too many email ads after purchase

Date of experience: December 1, 2016
Alaska
1 review
0 helpful votes
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Okay case but a few problems
December 2, 2016

Love the convenience of having a dual duty phone case that holds credit cards and other miscellaneous items, and protects my phone. Unfortunately my magnet clasp doesn't not hold any longer and I have resorted to use a rubber band to keep the the case secure.

Date of experience: November 30, 2016
Florida
1 review
0 helpful votes
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Bad battery
December 1, 2016

You resolved the problem quickly and fairly. Thanks for making it easy.

Date of experience: November 30, 2016
Ohio
1 review
0 helpful votes
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Not what expected
November 30, 2016

Disappointed when I received product not what I expected

Date of experience: November 30, 2016
California
1 review
0 helpful votes
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Very good product
November 30, 2016

Delivery is fast enough and the product is exactly described in the picture.

Date of experience: November 30, 2016
Missouri
1 review
0 helpful votes
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Love my new case, found a good one, got it quickly, and saved money!

Date of experience: November 29, 2016
Florida
1 review
0 helpful votes
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Product did not arrive
November 29, 2016

I ordered a phone case and a screen protector. I still have not received my screen protector or a response from a representative with an explanation.

Date of experience: November 29, 2016
Tennessee
1 review
0 helpful votes
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Very pleased with my purchase and shipping speed. But, 8 I have gotten so many follow-up emails from, "Cody" that I want to scream!

Date of experience: November 28, 2016
Maryland
1 review
1 helpful vote
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Unsatisfied
November 28, 2016

Sent me junk, tried to return and said my order was over 365 days old... wasn't even 2 weeks. Horrible customer service

Date of experience: November 28, 2016
Canada
1 review
0 helpful votes
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Thank you for your excellent services!
November 29, 2016

Thank you for your prompt reply and solution. I am looking forward to receiving my replacement order and I will come back as a returned client. Thank you again

Date of experience: November 27, 2016
Virginia
1 review
0 helpful votes
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New customer- very happy
November 27, 2016

New purchase of 2 smartphones and was looking to buy some covers. Happened upon CellularOutfitter and they had what I needed, with some great prices... AND everything got to me FAST!

Date of experience: November 27, 2016
Ohio
1 review
0 helpful votes
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After two drops!
November 27, 2016

After I dropped my phone twice, breaking both the front glass and the back, I decided it was time for some protection. The guard I purchased fits perfectly and I can still charge the phone and operate all of the buttons and the camera. Exactly what I needed.

Date of experience: November 27, 2016