Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Cell2Get

Cell2GetReviews 1,206

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cell2Get?
grey stargrey stargrey stargrey stargrey star

Cell2Get Reviews Summary

Cell2Get has a rating of 4.1 stars from 1,206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 3rd among Mobile Phones sites.

service
153
value
144
shipping
151
returns
121
quality
140

Instant Feedback

3,090 reviews

We monitor reviews for authenticity

Eva E.
0 reviews
0 helpful votes
Follow Eva E.
Unfollow Eva E.
Share Review
Report Review

Customer Service was very helpful and patient with me on the telephone. The confirmation stated 10 days to 2 weeks delivery. When I phoned to find out about the order, I was told it would be another week. I asked for the tracking number and was given the wrong one. My phone did deliver in 3 weeks.

My complaint about the product was there was no user guide. Samsung was able to get me a link to print one.

Date of experience: August 26, 2019
Frederic S.
0 reviews
0 helpful votes
Follow Frederic S.
Unfollow Frederic S.
Share Review
Report Review

'Sawright!
August 23, 2019

'Sawright!

Date of experience: August 23, 2019
North Carolina
1 review
0 helpful votes
Follow Rachel m.
Unfollow Rachel m.
Share Review
Report Review

Fantastic overall
August 23, 2019

Fantastic website and service. The prices and deals are great, and shipping is a bit late but that's because the shipping provider they use (usps) but so far I'm happy with them.

Date of experience: August 23, 2019
North Carolina
1 review
0 helpful votes
Follow Joshua e.
Unfollow Joshua e.
Share Review
Report Review

This is indeed the best online store for phones! I highly recommend them, the shipping is fast and prices are the cheapest around.

Date of experience: August 20, 2019
North Carolina
1 review
0 helpful votes
Follow Guy g.
Unfollow Guy g.
Share Review
Report Review

Good store!
August 20, 2019

I am honored to say that these guys really made me happy with the new phone i got from them! Shipping was fast and the customer service was great!

Date of experience: August 19, 2019
Hawaii
1 review
0 helpful votes
Follow Rodrigo n.
Unfollow Rodrigo n.
Share Review
Report Review

Great store online!
August 16, 2019

Great place! Overall will make more purchases again from these guys! The prices are the best around and the shipping is on time.

Date of experience: August 16, 2019
North Carolina
1 review
0 helpful votes
Follow jeremy w.
Unfollow jeremy w.
Share Review
Report Review

Fantastic!
August 15, 2019

Service is ok could be better phone is as described and good packaging fast shipping and tech support is awesome had little issue setting up my phones they helped me and its been great

Date of experience: August 15, 2019
New York
1 review
0 helpful votes
Follow jerry j.
Unfollow jerry j.
Share Review
Report Review

I will be buying from them again! The shipping price for expiated shipping is fair and as expected on time. And the prices are very unique and cheap compared to other places around. I highly recommend them!

Date of experience: August 14, 2019
xsunnyprez B.
0 reviews
0 helpful votes
Follow xsunnyprez B.
Unfollow xsunnyprez B.
Share Review
Report Review

Quite happy so far-hope to get soon
August 11, 2019

Quite happy so far-hope to get soon

Date of experience: August 11, 2019
Jack S.
0 reviews
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Share Review
Report Review

Ordered a phone,It got cancelled.Had to order another phone the next day.The same phone,differant color.Cost me 50$ more.ordered on 10th of July.didnt send it out till 31st.

Date of experience: August 9, 2019
North Carolina
1 review
0 helpful votes
Follow Kiahlini s.
Unfollow Kiahlini s.
Share Review
Report Review

Awesome service!
August 8, 2019

Good and well cared prices and services! The shipping is free and fast and would likely buy from them again!

Date of experience: August 8, 2019
New York
1 review
0 helpful votes
Follow George m.
Unfollow George m.
Share Review
Report Review

Fantastic
August 6, 2019

The best store for phones ive ever come across so far! For such a long time its been hard these days to find a unique store for cellphone purchases on the internet that are willing to give out good quality phones for a great price and an amazing service, and finally i found it!

Date of experience: August 5, 2019
New York
1 review
0 helpful votes
Follow perla s.
Unfollow perla s.
Share Review
Report Review

Item just as expected received it 3 days late but was worth the wait i am very happy with it and just placed an order for 2 phone just as a backup

Date of experience: July 25, 2019
New York
1 review
0 helpful votes
Follow Jamie s.
Unfollow Jamie s.
Share Review
Report Review

Great!
July 24, 2019

Very happy that I made a purchase from them! The shipping was quick and service was great! Will be happy to purchase again from them.

Date of experience: July 23, 2019
District of Columbia
1 review
1 helpful vote
Follow Kathryn G.
Unfollow Kathryn G.
Share Review
Report Review

We ordered a phone and paid $48.17 for overnight delivery. The order was placed on 7/16/19. The status and email indicated it was shipped on 7/17/19. The USPS label shows it was shipped on 7/18/19 and was shipped 2-day priority mail. They refused to refund my full shipping for overnight delivery of $48.17 and was very nasty with me over the phone. I would not recommend them or will do business with them again especially if you want a phone quickly or good customer service.

Date of experience: July 23, 2019
mark f. — Cell2Get Rep
over a year old

Thank you for your order and this feedback. We regret your dissatisfaction. Your order was placed on late evening 7/16/19. At 09:02pm and it process on 7/17/19 and was shipped the next businesses day 07.18 customer rep called customer and offer price difference of $18 between the overnight and the 2 days. Customer refuse the offer and demanded full refund of the shipping customer advise if we will not do so she will post negative reviews online we also offer her to send it back for full refund customer refused to return it and demanded full refund of the shipping and if she will not get it she will post negative reviews *black mail* customer has unreasonable demands and keep threatening if we will not comply with her demands she will trash our name

Kolleen P.
0 reviews
0 helpful votes
Follow Kolleen P.
Unfollow Kolleen P.
Share Review
Report Review

I to called two weeks after ordering the cellphone (6/23/19) to find out when it would be delivered. I received a call back that it should arrive 7/12/19. It did not. It was to be shipped to a different address from the billing address. When it finally arrived it was sent to the billing address and not the shipping address (delivery attempt 7/16/19) I was out of town and needed to pick it up at the USPS 7/18/19.

I inspected the product and it was dirty and suspicious of the packaging. It was a basic flip-phone and was sent in a reused Smart Phone box. I will be returning the product for a full refund.

Date of experience: July 22, 2019
David C.
0 reviews
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Quick service and a good price
July 20, 2019

Quick service and a good price

Date of experience: July 20, 2019
Francis F.
0 reviews
0 helpful votes
Follow Francis F.
Unfollow Francis F.
Share Review
Report Review

Any time it takes two weeks to get an item, it is unacceptable. Now you know why Amazon exist.

Date of experience: July 20, 2019
Washington
1 review
0 helpful votes
Follow Janie m.
Unfollow Janie m.
Share Review
Report Review

Good website!
July 18, 2019

This is definitely one of the best stores online I've ever came across. If you're looking for a new phone I highly recommend you go to these guys. Why? Because their policy as a lot better than what Amazon, eBay offer, these guys really do all the best that they can in order to make a happy customer. I went to this site after seeing a few reviews and adds on them online and I was fed up from my old device, so except of going to my local service provider and buying a phone for a very high price I saw that these guys are cheaper. So I bought myself the Motorola Z4 from their website and I paid for 3 day shipping(NOTE, and I saw some people complain about the shipping and people need to understand that in the store policy it takes 2/3 business days for order processing and the shipping is 3/2/5 days depending on how much you paid.) And so far I feel that it's worth the money. The package came on time and we'll cared and sealed, inside was the box with the phone that I bought brand new in the box, and so far I'm happy that I bought a phone for a reasonable price rather than what my service provider wanted to charge me for it (which is 35% more) and I will be buying more phones from these guys!

Date of experience: July 18, 2019
Robert L.
0 reviews
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Thought it was a new phone but ended up being a used one.Works mostly but some features don't.

Date of experience: July 17, 2019

From the business

Unlocked Cell Phones. No Contracts. Lowest Prices Starting at $29.99. We carry ALL the latest models for ALL Carriers: ATT, T-Mobile, Verizon, Sprint, Nextel, Alltel, Boost Mobile, MetroPCS, Cricket and Much More...


cell2get.com
Brooklyn, NY, United States
+8