Cell TrackersReviews 54

DO NOT PURCHASE! 100% Scam. Not only did it not work, my bank contacted me and alerted me that this company gave my credit card information to others and they immediately shut down my card (not that I'd object, but they did it without my consent... thanks Bof A for looking out. I'm stating that fact so you can understand the seriousness of how fraudulent this company is). Celltrackers also added a bunch of international fees which they don't mention. Their online support is always offline. I click "contact us" button, nothing happens. There is another option to email for trouble shooting. So I type my question, it tells me my question is too short. So I keep typing, just random things. Over 1000 characters... still too short. Bottom line is they dont let you contact them because it's a SCAM!

I have tried to install this product on three different kinds of phones. I requested assistance and received an automated reply, reiterating the same information in the user manual.

The instructions tell the customer how to download and transfer the software to the phone. It does not, however, tell you how to launch the application or offer troubleshooting tips if the software does not work.

Their website clearly states they offer a 30 day money back guarantee and 24/7 technical support. The terms and conditions refer to a no-refund policy and their help document states that they can not help you with the specific phones and to contact a computer administrator.

I would not ask for a refund if I received a working product and was not happy with it. However, I never received a working product and feel I am entitled to a refund.

After receiving the automated email, I searched for this company online and found a couple of customers who have registered complaints about the same issues. I am gathering data for a class action suit to obtain a refund for all customers who purchased the product from Cell-Trackers.com and were not able to get the software to work.

I, the "wise" and careful gnome, had been had, as well! A similar experience as the others' before me. They now run the credit cards asap. By the time I called my cc company (the very next morning) they had already scooped up the dough. However, I might have some helpful info: The name of the company is -Pli*inet E solutions-. The merchant code is 3830. The phone number is *******473 which I believe is an inbound call center. Maybe named Plimus. An address I have is: ******* Marine Bridge Rd. Suite M-24 Madison, Alabama *******. I've been too angry to go forward with this negativity at this time. I will soon. I hope this actually helps and if it does, please share it with everybody. Fooled Gnome

I downloaded the software, and followed the instructions set forth by cell-tracker. Nothing on my phone, tried the download twice. Up to 4 downloads or 48 hours, well after nothing with the two separate downloads, I figured why not try again... 30 hours later my time had run out. Hmmm... 48 was what I read. Not to worry I was fool enough to purchase the warrant for future downloads at an additional cost. I haven't registered my warranty, because I'm sure it won't help. About like the no phone/email only tech support was no help. Or should I say no response? All under the no refund policy. I fell for the trick do yourself a favor and shop elsewhere.