Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CBS News

CBS News

1.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CBS News?
grey stargrey stargrey stargrey stargrey star

CBS News Reviews Summary

CBS News has a rating of 1.5 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CBS News most frequently mention morning show, gail king and white people. CBS News ranks 1044th among News sites.

service
45
value
44
shipping
21
returns
21
quality
40

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
Follow m s.
Unfollow m s.
Share Review
Report Review

Karen Borta CBS DFW
September 25, 2020

Bobble headed Karen smilingly announced how patrons should go out and enjoy "Margarita Mile" visiting bars this weekend. Clearly, she doesn't rationalize this promotion with growing pandemic stats. It's more important to promote business than the health of citizens. Shame on CBS, wipe the smile off Karen!

Date of experience: September 25, 2020
Missouri
1 review
7 helpful votes
Follow Bennie M.
Unfollow Bennie M.
Share Review
Report Review

Gayle King hates Trump!
September 23, 2020

When I watch a news program, I expect a program to report the truth on both sides of a subject! With C B S Morning all you get is one sided lies! Gayle King is part of the problem with what is going on in this country! I will not watch this hate program as long as they put this hate news on tv!

Date of experience: September 23, 2020
Missouri
1 review
2 helpful votes
Follow Nj M.
Unfollow Nj M.
Share Review
Report Review

I loved Walter Cronkite he just told the news. Today the whole half an hour was nothing but slanted news bashing the President and his staff so to speak news. Not a word of praise or truth. I was appalled. I think I'm done with your news channel.

Date of experience: September 17, 2020
Louisiana
1 review
10 helpful votes
Follow Gary W.
Unfollow Gary W.
Share Review
Report Review

Norah must go
September 15, 2020

I have been a loyal watched if the CBS Evening News since the days of Walter Cronkite. I have suffered along with the numerous anchors since. While I have always enjoyed Ms. O'Donnell's reporting, her performance as anchor is woefully lacking. Her biases are so very apparent, but more disappointing is her attempts to embellish stories with adjectives that not welcomed or necessary. After more than 50 years of watching the CBS Evening news, I'll be tuning in to another network.

Date of experience: September 15, 2020
Washington
1 review
5 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

Wife and I have been loyal viewers of the CBS morning national news but now have concerns about the reporting. There are to many news anchors "opinions" about the news they report every morning, who cares what their "opinions" are? Please change your format to just flat report the news, just the facts. Thank you.

Date of experience: September 15, 2020
Virginia
1 review
11 helpful votes
Follow Roy S.
Unfollow Roy S.
Share Review
Report Review

Fake News
September 10, 2020

You never get the real story b. S. 24/7 the little white kid hardly no coverage boy if he had black you guys would have went into overtime. The paralyzed thug you reported police shot unarmed man get the facts news like this what's got everything screwed up. That's screwed up. How do you fake $#*! people sleep. Get the real story people watch FOX NEWS

Date of experience: September 9, 2020
Florida
2 reviews
9 helpful votes
Follow Lana L.
Unfollow Lana L.
Share Review
Report Review

Gail's Negative Attitude
September 9, 2020

I always enjoyed watching CBS This Morning but I am so sick of hearing Gail's personal views on the President. She makes it a point to degrade him every chance she gets. For that reason I switched to another channel.

Date of experience: September 9, 2020
New York
5 reviews
48 helpful votes
Follow Joel D.
Unfollow Joel D.
Share Review
Report Review

CBS is the perfext example of a network that at every opportunity makes every attempt to report issues against former President Trump, and diminish any errors made by Democratic Party senior officials. It was President Trump, that asked for 10,000 to 20,000 National Guard Troops to be in place on January 6th, 2021, ultimately denied by Nancy Pelosi, and also the Democratic controlled police forces in Washington DC. Those officials who denied these troops, are in fact totally responsible for the events that transpired.

Date of experience: September 7, 2020
Texas
1 review
2 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Just watched your CBS evening news 9/4/20. We've been concerned about the loss of journalistic ethics in your obvious slanting of the news to support your narrative, but you have sank to a new low when you dishonored the fallen military and traumatized their families with the false reporting of the Atlantic article. John Bolton came out and publicly denied Trump ever said such a sickening thing about our fallen military long before your evening news aired. It was expected you would still push that false story, but to not mention Bolton's denial indicates you have lost all honor. You have become the National Enquirer of national news. To call you yellow journalism would be a compliment. It is frightening that there is no longer any trust in our public news stations - it's is like living in Russia or China. You've lost all public trust. We will no longer watch your station or patronize your advertisers.

Date of experience: September 4, 2020
Georgia
1 review
6 helpful votes
Follow Matt S.
Unfollow Matt S.
Share Review
Report Review

Evening news
August 31, 2020

Lousy news,, not really news, just another mouth piece for socialists.

The news anchor looks like a mannequin,

Date of experience: August 31, 2020
Kansas
1 review
8 helpful votes
Follow Merilyn B.
Unfollow Merilyn B.
Share Review
Report Review

CBS This Morning
August 27, 2020

Is this a news program or the Gayle King Opinion Show? She can't refrain from wrapping up an interview without voicing her opinion. Another example of the News Division morphing into Entertainment programming.

Date of experience: August 27, 2020
Illinois
1 review
39 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Insighting Riots!
August 27, 2020

I can't watch CBS morning news. Even though I support black lives matter and I support all the victims, I don't care to hear "preaching" from the news anchor desk! The reporters use sentences such as "killed by the police," "unlawfully killed by the police," etc. These are all leading statements and only cause anger, concern, and fear. Gayle King is preaching from her position on a regular basis and I really don't care to hear it first thing in the morning. For example: The program from August 27,2020. I'll watch something else.

Date of experience: August 27, 2020
Mississippi
1 review
5 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

They need to take the "News" title off their shows in morning and evening broadcasts. They are not reporting a fair assessment of the stories. I get tired of hearing all the liberal angles of their reports. Top stories of Cops shooting blacks but no mention of blacks killing white/black kids/adults all over the US. Those are stories too. Just because Gail is black we shouldn't be subjected to her biased reports. There are other news stories that affect all citizens that need to be Broadcasted. Quit focusing on the pampered big city Liberals and reach out to the many more hard working Americans out there. Gail is not even a professional news person only there cause of her connection to "O". I try to be fair and balanced by watching different news shows throughout the day, but I can no longer watch CBS. Time for another change!

Date of experience: August 25, 2020
North Carolina
2 reviews
23 helpful votes
Follow Thelma C.
Unfollow Thelma C.
Share Review
Report Review

So biased!
August 25, 2020

This morning August 25, CBS mentioned everything but the Republican Convention. Last week you talked about the Democratic Convention and The speakers. You added your Many commercials for Biden's campaign also. You guys want to talk about everything from negative comments about drugs for our rescue from this pandemic, tv shows and crazy tv shoes like Schmitz, but not about the Republican convention. You are so biased!

Date of experience: August 25, 2020
Nebraska
3 reviews
5 helpful votes
Follow S H.
Unfollow S H.
Share Review
Report Review

I tried to watch RNC on CBS and couldn't believe how slanted they are and so critical. Report the news and let us make up our mind or at least be fair and balanced! Back to Fox!

Date of experience: August 24, 2020
Connecticut
1 review
9 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Complete bias!
August 24, 2020

After watching the morning news about the GOP convention I was so disgusted. How can you call yourself a news station. You have not reported any real news in years. The ignorance and lies and bias towards the Republican Party and this administration has made your show just another tool and or weapon used by the left. I am glade that the polls show just how outraged real Americans are at your shows bias and hatred. You and the owners should be fired even jailed for how you lie about this administration should be ashamed.

Date of experience: August 24, 2020
New York
1 review
0 helpful votes
Follow Emilio E.
Unfollow Emilio E.
Share Review
Report Review

Coronavirus
August 25, 2020

The news is saying plasma from covent19 patients is something new they told us about this months ago now trump is trying to distract us & say that this is a new study wow!

Date of experience: August 24, 2020
Illinois
1 review
2 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Laura O'Donnell
August 23, 2020

I wouldn't believe in this news station, because Laura O'Donnell gets too work up about a Covid-19 and spread a lot of fear. Some of the cases are false. Covid-19 isn't even real. I want Laura O'Donnell fired really bad and replace her with someone that doesn't spread fear about Covid-19. People needs to quit believe everything she says, because she also tells lies.

Date of experience: August 23, 2020
Tennessee
3 reviews
36 helpful votes
Follow Pj S.
Unfollow Pj S.
Share Review
Report Review

Does gail king have some dirt on cbs seem like thats only way she could be on television with that loud interrupting mouth. The other two about the same the interview with Pence was wrong letting her tell Americans tony couldn't do interview well don't invite if it's going to be one sided she will be next to bring you down. Morning show is bottom of list in this town gail needs eat some feed her face some more shes a wanna be Opera.

Date of experience: August 21, 2020
Washington
1 review
44 helpful votes
Follow Tambra B.
Unfollow Tambra B.
Share Review
Report Review

As I listened to the CBS evening news tonight, August 14,2020, I noticed the repeated use of Mr. Trump, instead of President Trump. I certainly don't like the man, but the fact that your station is showing an obvious disrespect, is demonstrating a clear bias, and that really compromise confidence in your organization's objectivity. Haw sad it seems that journalism ethics have fallen, and perhaps the executives who over see them too.

Date of experience: August 14, 2020