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CASUPO

3.8

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CASUPO Reviews Summary

CASUPO has a rating of 3.8 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CASUPO most frequently mention customer service, great quality and face mask. CASUPO ranks 10th among Handbags sites.

service
23
value
180
shipping
180
returns
2
quality
180

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502 reviews

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California
1 review
0 helpful votes
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Excellent. The safe was kind, professional, and conducted follow up. Very easy and honest to deal with. I highly recommend this company

Date of experience: December 7, 2020
New York
1 review
0 helpful votes
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Ok... not bad
December 7, 2020

Good quality. Would like to have at least 1 filter added. And did not know the lanyard was not included.

Date of experience: December 7, 2020
Jamaica
1 review
0 helpful votes
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Best masks
December 4, 2020

We love the masks, they are the most comfortable, easy to wash, they look good and fit perfectly on your face.

Date of experience: December 3, 2020
India
9 reviews
1 helpful vote
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CASUPO Face Mask
November 30, 2020

The face mask which i ordered was of good quality and makes me feel comfortable and safe while wearing it. There shipping process is fast as well.

Date of experience: November 30, 2020
Washington
1 review
0 helpful votes
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Black Leather Fanny Pack
November 24, 2020

Fast delivery of black fanny pack. It was well made and looks great.

Date of experience: November 23, 2020
Minnesota
1 review
0 helpful votes
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Casupo Order Review
November 16, 2020
Updated review

Website and ordering was very easy. Some items that I wanted were sold out is the reason for not giving a 5.

Date of experience: November 16, 2020

Second purchase
October 17, 2020
Previous review

Very satisfied with all of our purchases from Casupo. The masks are very comfortable, good quality, machine wash well. We like that we can add the filter and it stays in place. Definitely would order again. Plus the lanyards make it easy to keep your mask with you but able to remove outdoors.

Date of experience: October 17, 2020
Colorado
1 review
0 helpful votes
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Inconsistent
November 12, 2020
Updated review

I ordered 2 masks but one is noticeably smaller than the other. Quality is top notch.

Date of experience: November 12, 2020

Super fast ordering and shipping
October 16, 2020
Previous review

Super fast ordering and shipping

Date of experience: October 16, 2020
India
10 reviews
0 helpful votes
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Comfartable
November 7, 2020

This mask fits perfectly for me and I feel comfortable with it. And the best thing about these masks are the mask lanyards you never have to worry about losing your mask.

Date of experience: November 6, 2020
Connecticut
1 review
0 helpful votes
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Yeah title
November 5, 2020

I saw these masks and didn't immediately buy them. Then remembered them and searched for them for quite a while. Glad I persisted, my favorite mask, and use the lanyard all the time. Makes the "new normal" a little more tolerable!

Date of experience: November 4, 2020
Pennsylvania
1 review
0 helpful votes
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Website misleading
November 4, 2020
Updated review

I didn't get 5 different colors. I assumed because they were reversible, they would have different colors inside and out.

Date of experience: November 4, 2020

I didn't get 5 different colors
November 9, 2020
Previous review

I didn't get 5 different colors.

Date of experience: October 10, 2020
New Jersey
2 reviews
0 helpful votes
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Personalized Service
October 31, 2020

Always a solid product, the personal thank you notes from the owner is what makes you come back

Date of experience: October 31, 2020
Texas
1 review
0 helpful votes
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The order was slightly altered
October 29, 2020
Updated review

I ordered the fun pack, which was supposed to include 5 colorful masks. What I got was 7 masks of a variety of fabrics.

Date of experience: October 29, 2020

The masks look nice
September 29, 2020
Previous review

The masks look nice. I hope the size works out

Date of experience: September 28, 2020
India
2 reviews
0 helpful votes
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Cackes
October 30, 2020

This cakes service is very important to this india people always be very best service I like the best at

Date of experience: October 28, 2020
New York
2 reviews
0 helpful votes
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Best Mask Out There!
October 28, 2020

CASUPO is such an amazing company that truly cares about its customers and the community. Any questions you have will be quickly answered and the products are really high quality and made with care!

Date of experience: October 28, 2020
Luz N. — CASUPO Rep
over a year old

Thank you so much Alicia!

New York
1 review
1 helpful vote
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HIgh-quality masks
October 28, 2020

The masks I purchased were constructed very well and made of high-quality durable material. They will last!

Date of experience: October 28, 2020
New York
1 review
0 helpful votes
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Incredible
October 28, 2020

A+
Everything, from start to finish, was amazing. I'm trying to find other things to buy just so I can bask in the experience all over again.

Date of experience: October 27, 2020
Luz N. — CASUPO Rep
over a year old

Thank you so much Marko, it was a pleasure working with you!

Canada
1 review
0 helpful votes
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I originally bought two items from Casupo total order value of $70 for a wallet and mask- like many others on here, great photos and website. I needed it shipped to Canada and I had paid for expedited shipping of $18.35. A month after I received the product, I received a bill charging another $18.35 by UPS - I then had to cover this charge on top of the shipping I had paid AND the gross order amount of $70. Two months later, UPS billed me a brokerage fee of $19.95 and insisted that the merchant did not file the letter of authorisation- thereby the receiver (the customer) would have to pay all charges. This was a total scam to me - as I've never ordered from a website that did not properly educate the customer at point of sale that these charges would apply especially as I had already paid for expedited shipping. Luz from casupo did not take responsibility and deferred back to the customer to accept all charges - in total for what I have purchased (I have paid $56 in levied fees for a $70 product). Read your purchase terms carefully with this seller, its been a terrible customer service experience and demonstrates just how unethical casupo can be to push the onus of levied charges on the end customer.

Date of experience: October 27, 2020
Idaho
1 review
0 helpful votes
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Great product
October 26, 2020

Was quick to find what I wanted and easy to check out.

Date of experience: October 25, 2020
Illinois
1 review
0 helpful votes
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Excellent
October 23, 2020

Excellent mask. Well crafted with good features. I am very happy

Date of experience: October 23, 2020
Ohio
1 review
0 helpful votes
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Not satisfied
November 17, 2020

Mask nose wire is too long making the mask too heavy and slips down the face. To compensate have to tighten the straps around ears that can hurt in short time. Won't buy again

Date of experience: October 18, 2020