Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CASUPO has a rating of 3.8 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CASUPO most frequently mention customer service, great quality and face mask. CASUPO ranks 10th among Handbags sites.
We monitor reviews for authenticity
I don't have a huge face, but the mask comes off my chin.
Buying from Casupo was very easy! I like they have apple pay as an option cause I couldn't find my wallet at the time. I also appreciate the email I received from the CEO or staff member asking me about my experience. It's so thoughtful to do.
It was a nice experience, the mask is very nice, good fabric, the only thing I can said that I was not too happy about is that the mask has those big buttons/balls not sure what to call it. It's a little uncomfortable by your ears, other than that everything ok.
I liked the mask overall, but the ear fasteners were too bulky for me when I had glasses on
I ordered my masks from the Casupo site and they arrived in two to three weeks (I'm in Canada). They're very comfortable masks and are made of great quality! I highly recommend these masks and will be coming back for some more different styles.
Once the product got here the mask was was great. The only prob I have had is the ear strap button broke. It wasn't hit on anything. I just pushed the button and the button broke.
My first mask was too small, but absolutely amazing craftsmanship. Lou emailed me personally and amazingly custom made a mask to fit me. I can not recommend this company enough.
Masks are of exceptional quality and versatility. With my third mask ordered, they will become my "Go To" mask for work and play.
Very professional and I love that you followed up and the thank you was a nice touch. I think this is a great product. Very well made and comfortable. It's just too thick for me to wear 12 hours a day.
Easy ordering and the mask seems to be fantastic quality. Fits well too!
During this pandemic situation, it is so important to stay protected from bacterias, and your quality masks are very helpful in it. The only thing that it is possible to find the same products on other websites much cheaper.
I received an immediate response from the company after I ordered. I was emailed frequently about the status of the order.
Out of all the masks I have tried in the last few months, this was the most difficult to breathe through. Will taking it in in breath with quite a bit of The mask sucks right into your mouth. It fits nicely but the fabric is not very breathable.
Good experience with Casupo, would have liked faster shipment but due to the circumstances
I understand
Great quality that I know will last beyond the end of the pandemic
Considero que la relación producto-precio es coherente. En mi caso, lo único que no me gusto fue que el precio del envío me salió más caro que el mismo producto.
I was expecting more comfort from a $25 mask. The fit was also a little different between the two different colors I received.
Shipping took longer than expected but customer service did stay on top of seeing if I was satisfied.
Contacted by email right away with customization. Fantastic customer service!
Great Quality Masks with awesome colors and designs! Awesome Customer Service!
I Love CASUPO face masks. Fantastic Quality and They Look Great!


Hello,
Thank you for the feedback, have you tried rotating the toggles so that the are at the bottom of the masks, sitting behind your ear lobes?
That usually helps.
Thanks,
Luz