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Cask Cartel has a rating of 3.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 15th among Food & Drink sites.
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I am satisfied with this experience.
While I've had past issues with receiving the product I've ordered, Cask Cartel has been extremely responsive in working to resolve the issues.
I understand CC is more of a broker service and relying on their retailers to fulfill orders timely and accurately, it appears to me to be out of their control. As long as they're willing to remediate its customers, that goes a long way.
My only criticism is CC's pricing model. I've noticed a 20-25% markup on items on their site, however some of their advertised items are hard to find locally so it's a trade off.
Ordered whiskey for my dads birthday from their website. They could not source it, I asked for a refund, they refused siting their terms of service which they said entitles them to obtain the whiskey from a third party and deliver even though it would not make it for my dads birthday. I requested a refund again and they refused. Site is a scam. Nothing in stock. They take they order and try to dill it with other companies.
John, we sincerely apologize that you did not have a satisfactory experience with the marketplace. However, please note that our customer service team is required to abide by the Terms of Service that you agree to during the check out process.
Buying through cask cartel was an easy and seamless way to look and find new spirits to try, will be using them again
We are so happy to hear that you had a great experience with the CaskCartel.com Marketplace!
I bought this thinking the bottle would look the way it does online but it looks different…print is in yellow and there's a big cross on it and the Brother Justus is in much smaller print. So…the reason this matters is because I bought it as a 25th Anniversary gift for my husband which is a silver anniversary…loved that it was silver whiskey and that the JUSTUS was the print that stood out the most on the blue label…get it? So, that's a bit of a disappointment…not even sure if he'll like the whiskey but we'll see.
We appreciate your feedback! Hopefully your husband enjoys his gift! If you ever require any assistance, please do not hesitate to reach out to our customer service team at [email protected].
Thank you for sharing! We appreciate the feedback.
I was pleased to get a hart to find bottle of Scotch. Delivered quickly, to my door. Email communication was great, shipping/tracking were sent to me. All around excellent!
Thank you for sharing! We appreciate the feedback.
Always have what I want and need. They even have what my local store can't carry due to state laws. Fast shipping and container wrapping is beyond extra care.
Thank you for sharing! We appreciate the feedback.
Only place that sold my liquor and shipped it. I looked everywhere, It was way more expensive but worth it.
Thank you for sharing! We love being able to fulfill those hard to find items for our customers!
Placed my order and it was delivered in few days. Very happy and will use the service again.
We appreciate your business and are so happy that your order went smoothly!
Exactly as ordered and fast delivery. No complications.
Thank you for sharing. We appreciate your feedback!
The staff at Cask Cartel were most helpful in directing me through the order process. I would recommend them to everyone who has a special, hard to find libation.
Thank you for sharing. We appreciate your feedback!
It's my second time purchasing from this website and always happy with the experience.
Don't doubt buying from this site, the packaging is excellent and the products are top notch
Thank you for sharing. We appreciate your feedback and value your business.
I purchased the product as a gift for a friend who appreciates good bourbon
Thank you for sharing. We appreciate your feedback!
This is my third delivery where the shipment was not complete. The one before this had some right and some wrong.
Hello Kevin and thank you so much for providing this feedback. We apologize for any inconvenience related to your order. Please reach out to our Customer Service Department at [email protected]. They will be able to ensure this matter is rectified for you as quickly as possible.
Every store in Atlanta was out of this item. Ordered online and here in four days. Wonderful company. Thanks.
Thank you for sharing. We appreciate your feedback!
I received what I ordered in a timely manner and the package was delivered and the shipping method (product protection) was fantastic.
Thank you for sharing. We appreciate your feedback!
I had done a review before I received my order, and I was confused about the price or my Woodford ky derby bottle, then I realized NO ONE ELSE HAD IT IN STOCK! So the price was very fair! And I can't thank Cask Cartel enough! My bottle came to my house perfectly wrapped and on time! And I put it in my collection! Thank you very much! -Lonnie
Thank you for sharing. We appreciate your feedback!
Just as advertised. Well packaged. Very happy with product and fast delivery
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Shipping took a while. 50 character requirement on review is cancer.
Thank you for sharing. We appreciate your feedback!
Answer: Hi there! Yes, our fulfillment team is able to ship to Utah. Please just remember to follow local and state laws. All purchasers must be 21 and older and be able to present a valid ID upon delivery. We appreciate your business and value you as a customer. If you have any issues, please do not hestiate to reach out to our Customer Service Team at [email protected] or 888-548-0333.
Answer: Very easy! And they are very receptive and friendly!


Thank you for this feedback, Jon! We are so happy to hear that you had a good experience with the marketplace and our Customer Service Team could answer all of your questions. Please do not hesitate to reach out if you have a product of interest in the future and our team can advise you of any active promotions going on!